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Desktop Support Engineer(Bloemfontein)
Job Ref
272632
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
10 Mar 2017
Expiry Date 24 Apr 2017
Expiry Date 24 Apr 2017
* There have been 46 applications to this job.
* This job has been viewed 2537 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
One of Datacentrix major client in Bloemfontein islooking to appoint a Field Service Agent (Desktop Engineer) on a long term contract. Thecandidate must hold an A+ and N+ certification coupled with more than 3 years experience in thedesktop support environmentExperience &Skills
Minimum of 3 years relevant experience within an IT Supportenvironment
Previous experience within networking support,software and hardware support essential
Provide physical firstlevel support and diagnostics, assisting the Service Desk Agent’s, second Level Expert’sand third Level Experts
Perform first Level Diagnostics in caseswhere the SDA‘s cannot
Assist with answering the phoneduring busy or peak periods
Provide remote support to theSDA’s and Second Level Expert‘s
Fulfil the roleof SDA during busy / peak periods after hours and over weekends
Build new workstations, laptops, printers and any other required hardware configurationthat is not covered by other contracts
Conduct swap-out ofexisting workstations, switches, notebooks, printers, monitors and any other physical componentrequired during service restoration
Upgrade workstations, laptopsand other hardware, as required, in line with existing maintenance contracts
Restore operating systems on workstations and laptops including Fidsmachines
Conduct Fids rounds according to the agreed schedule toensure effective operation of the Fids Infrastructure
Conduct aneffective handover at the beginning and end of each shift, ensuring that no incidents are dropped,neglected, forgotten or poorly managed
CV’s to besubmitted to KMatsemela@datacentrix.co.za