Well-established Telecommunications Company seeks to appoint an experienced Systems Engineer to design, develop, implement and test solutions and products to fulfil customer requirementsWell-established Telecommunications Company seeks to appoint an experienced Systems Engineer to design, develop, implement and test solutions and products to fulfil customer requirements
Formal Qualifications:

Electronic Engineering Degree
Masters in Engineering (highly desirable)

Skills, Experience and Competencies:

A broad knowledge in networking, applications and operating systems
Proactive, professional and passionate
An understanding of theories and principles plus practical implementation
Ability to work effectively in a team
Strong analytical and problem-solving abilities
A keen interest in keeping up to date with expertise and technology
Attention to detail
Creative ability
Experience with monitoring systems
Willingness to work non-standard times

Key Performance Areas:

Growth and Profitability


Ensure that all jobs and projects are delivered within scope, time, cost and quality to meet customer needs and requirements
Identify were cost saving can be implemented
Identify new opportunities with customers
Identify opportunities in new markets


Operational Performance


Attend to outages, problems and issues with the Company SLA timeframes
Design, plan and install solutions within agreed timelines


Stakeholders


Forster and improve customer relationships (both internal and external)
Engage with contractors as and when required


Talent Management and Development


Personal development and accreditation in line with company solutions
Ensure that all administration such as annual leave, sick leave, time sheets, overtime and expense claims are authorised, approved in line the company Group Policies
Complete annual staff satisfaction surveys
Complete and update development plans annually

Job Specifics:

Analysis and Design


Analyse customer and competitive landscape
Propose products and/ or solutions to fulfil customer needs
Provide high level design of solutions and/ or products


System Installation, Integration and Testing


Install and configure products and solutions
System testing
End to end testing
Document control
Compile implementation/ solutions handbook


Maintenance and Support


2 nd tier support of systems and solutions
Manage and monitor all installed systems
Proactive problem identification and resolution


Self-improvement/ Technology Mastering


Study relevant standards/ specifications
Study relevant programming interfaces/ tools
Continuous research on products and solutions


Quality Assurance


Work performed meets customer expectations and follows appropriate delivery methodologies
No internal or external escalations occur due to quality or completeness of work
Provide feedback for the continuous improvement of documented processes


Customer Interaction


Engagement with customers professionally
Presentation to potential and existing customers
Compiling customer reports
Customer focus