Description of responsibilities:

• Deploying, configuration and supporting and supporting the following technologies: Firewall, IPS & Proxies
• Provide reports to clients based on specific requirements
• Liaise with vendors to log incidents, troubleshoot & resolve issues
• Delivery on project related tasks in the Security environment
• Continuously improve systems and streamline processes
• Translate business needs and requirements into technical requirements
• Report on key performance indicators as defined by the client and T-Systems
• Ensure systems availability
• In-depth knowledge of IT & the network security field
Technical and Qualification requirements:

• Relevant IT Diploma/degree
• 3 – 5 years’ in-depth knowledge and experience of IT & the Network Security field.
• 3 years experience in installing and maintaining technologies for the following Vendors: Palo Alto, Bluecoat, F5
• Minimum of 2 years experience with latest security toolsets will be advantageous.
• Fundamental knowledge of the Desktop and networking environments, particularly in the context of security
• Certificates in Palo Alto ACE & Bluecoat are a minimum.
• ITIL foundation certificate (advantageous)

Key competencies:

Knowledge:
• General knowledge of security industries
• General Business knowledge
• Knowledge of ITIL/COBIT security processes
• Bluecoat and Palo Alto Firewalls
• F5 VPN
• Palo Alto IPS & Wildfire

Skills:
• Conflict handling skills
• Problem Solving skills
• Negotiation Skills
• Very good interpersonal skills
• Good Customer relationship
• Strong administration and organisational skills
• Strong communication skills
• Good writing skills
• Strong project management and coordination skills

Attributes:
• Ability to work under pressure
• Work according to time scales
• Customer orientation
• Capable of exercising judgement
• Passion for delivery
• Professionalism
• Ability to work with diverse teams
• The role requires an individual who is self-motivated and able to work independently and autonomously