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IS Support Specialist

Job Ref
281712
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 22 May 2019
Expiry Date 6 Jul 2019
* There have been 7 applications to this job.
* This job has been viewed 841 times.
Employer:
TriTec Talent

Location:
Western Cape

Salary:
R20000 - R45000 PA

Benefits:


Role details:
IS Support Specialist Permanent Southern Suburbs, Cape Town A financial services company seeks an IS support specialist who will be required to perform operations, configuration and maintenance on production systems. The successful candidate will also be responsible for problem tracking, management and reporting
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Description

Duties:

Responsible for ensuring that automated and data distribution processes are executed in timely manner and adhere to service level agreements for both internal and external business clients.
Document all automated and data distribution processes, service level agreements and escalation procedures.
Perform all relevant predefined support and maintenance requests.
Ensure optimal infrastructure operations.
Escalate all relevant incidents and errors to applicable second and third line support.
Document all incidents, errors and workarounds in the register.
Conduct trend analysis on incidents and problems to identify problem areas.
Proactively implement appropriate measures, tools and systems to monitor availability of service components and data.
Work closely with teams to ensure a continuous, stable and efficient environment.


Requirements

Requirements:

Knowledge of Microsoft SQL Server, T-SQL Programming
Knowledge of Microsoft Reporting tools (SSRS, Crystal Reports) to enable dashboard reporting
Knowledge of Object Orientated Languages such as C#
Knowledge of monitoring tools such as SCOM, OpManager, IP-Mon, AppDynamic, ManageEngine
Knowledge of automation tools such as ActiveBatch
Knowledge of using coding/scripting (PowerShell) to automate/reduce time taken to complete manual tasks
Microsoft SQL Management Studio
Application monitoring support
Strong analytical and problem solving skills

Please forward your CV to: Nicole@tritectalent.co.za



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