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Exchange Server Engineer

Job Ref
272796
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 22 Mar 2017
Expiry Date 6 May 2017
* There have been 8 applications to this job.
* This job has been viewed 1536 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Prestigious company based inKempton Park is looking for a certified Microsoft Exchange Server Engineer to join their dynamicteam on a long term contract. The candidate must have atleast years’ experience with MS Exchangespecific: 2010/2013/Office 365 hybrid, must have worked with DAG’s and excellent troubleshootingskills
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Prestigious company based in KemptonPark is looking for a certified Microsoft Exchange Server Engineer to join their dynamic team on along term contract. The candidate must have atleast years’ experience with MS Exchangespecific: 2010/2013/Office 365 hybrid, must have worked with DAG’s and excellenttroubleshooting skills
 
 
 
MINIMUM REQUIREMENT:
 

MatricCertificate

Microsoft Certification (Exchange Server)

5 to 10years experience with MS Exchange

DAG environment experience


 
 
 
 
PRINCIPAL ACCOUNTABILITIES
 
General
 

Problem Resolution and Troubleshooting, 1st and 2nd line/Level
Provide 24x7 support andmaintenance Microsoft Servers environment
Provide support & technical advice
Respond to enquiries / queries from staff, administrators, service providers, site personnel andoutside vendors and etc. to provide technical assistance and support
Implement and/orcoordinate system updates and replacement of 'old' versions
Ensure networks & serversare fully operational

 

Manage the day to day operations of thenetworks


 

Liaising with relevant 3rd parties and3rd level engineers towards the resolution of technical issues
Building &re-building of servers

 
 
 
Administration
 

Conduct User Administration
Network printer administration
Administrate Email & Web access
Administrate Anti-Virus Solutions

 
 
 
Monitoring
 

Monitor security events& ensure compliance with Security Policy
Monitor and Remediation of Backups and SANissues
Monitor Operational systems
Monitor Network and Server performance

 

Conduct spotting of trends across regions and client base andfeeding back observations and assessments to the company’s management team

Maintain network operations, applications and operating systems.

Process anyfollow up action

Perform all call resolutions related to assigned areas

Develop standard operating procedures (SOP’s) for 1st and 2ndlevel support


 

Develop & maintain network-support-relateddocumentation
Prepare technical reports on the operation of systems

 

Ensure Compliance with all Operation policies and instructions

Ensure Compliance with all service management system reporting and ticket updaterequirements


 
 
 
Customer Service
 

Respond timeously tocustomer queries and to provide feedback
Update customers on the progress of data updatesboth daily and monthly.
Actively find ways to improve customer service
Provide customer service as per agreed SLA’s


 




 
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