Our external client in the miningsector is looking for a Project Manager for a period of 12 months to be based in either of thelocations in bracket (Leeuwpan, ECC or at Matla) to manage stakeholder’s expectations from acustomer and IM perspective; in translating the BU strategy and business plans into IM portfolio.Major Challenges:
Manage stakeholder’sexpectations from a customer and IM perspective; in translating the BU strategy and business plansinto IM portfolio.

Ensure alignment between the IM portfolio (Customer demand) andthe BU, IM IT and OT strategy.

ICT Projects with IT and OT alignment.

Ensure smooth integration of all IT and OT operational service provision so that there is noavoidance of service delivery responsibility by any service provider within the BU.

Manage inter-dependencies and multiple vendor relationships in terms of service performanceacross the BU.

Develop vendor relationships to ensure seamless end-to-end servicedelivery.

Risk management in own operational environment.

Ensureadherence to governance frameworks, policies and procedures by all parties.

Deliver Projects on Time.

Administration to be done in line withGovernance.


 
JobOutputs:
IM Leadership at Business Unit level.

Strategicbusiness partner at BU level.

Projects from Idealisation to Operational and alsorefreshment cycles. (Plan, Build and Run)

Ensure alignment between the IMdepartment strategy and the BU strategy.

Incorporate the BU strategy and businessplan as well as the IM IT & OT strategy.

Ensuring that all requested ICTservices have been mandated via the appropriate business unit structures.

Establishing appropriate service level commitments between IM and the business unit and managingthe provision of the service along with the mandated service providers.

Leadingchange in the business unit by providing professional advice on technology trend opportunities forimproved technology utilisation, business opportunity identification and business strategy andplanning inputs.

Life Cycle Management planning and execution for both ITinfrastructure and applications.

Management of the overall application andinfrastructure change control process.

Ensure compliance to company’sarchitecture frameworks.

Value identification through process metrics andapplication optimization and utilization.

Customer relationship management.
Manage stakeholders by co-coordinating service level escalations.

Create visibility and communicate services provided to the customer.

Negotiateand implement activities required to fulfil and service all customer arrangements.

Manage business unit and corporate office management customer expectations on a daily basis,advocate on behalf of the service organisation, and communicate to functional teams.

Monitor SLA’s with clients and service functions to ensure compliance and satisfaction.Manages the gathering of formal and informal customer feedback.

Managestakeholder’s expectations from a customer and IM perspective.

Providerelevant communication to the respective stakeholders.


Investigate andidentify business needs and information gaps, and implement optimisation opportunities.

Align new requirements and/or opportunities to the BU/Regional strategic intent.

Prioritise demand with stakeholders based on budget and resource constraints.

Quantify and review customer capital budget provision and obtain principle approval fromstakeholders.

Provide leadership and direction in development and motivation ofinternal and contracted employees.

Ensure talent management supports theachievement of employment equity and diversity targets.

Establish and maintaincustomer focused culture within the IM department.

Promote teamwork, providesupport and manage performance.

Prepare and manage the IM operational budget perBU aligned to cost targets.

Effectively manage resources and assets.

Focus on improvement for potential cost reduction.

Identify and resolvestakeholder issues.

Maintain and ensure a healthy environment, safe operations andpractices.

Ensure compliance with all relevant SHEQ policies, procedures and setstandards.

Encourage a culture that focuses on safety and health.

Liaise with Business Solution Provisioning and Principle architects to identify optimizationopportunities.

Develop a prioritised 3 – 5 years systems roadmap/staircasein support of the BU/Area strategy and aligned to the IT and OT strategies.


 
Experience Compliance, Governance and Assurance:
Ensure compliance with appropriate IM governance and compliance, statutory and/or legalrequirements.


Experience: Experiencein ICT service or operations management          5 – 8years (Essential/Minimum)
 
Qualifications: Relevant Project Management Courses (Prince II, PMBOK, Agile, PMP etc)(Essential/Minimum)
Relevant ITCourses (Microsoft Projects , Office , Networking, Servers etc) (Essential/Minimum)
Relevant ICT degree (BSc Computer systems,BSC Computer Science, B. Com Informatics, etc.) (Essential/Minimum)
Certificate in First Line Management(Essential/Minimum)
 
Requirements: Certificate of fitness (Essential/Minimum)