• Login Name       Password       Remember me       LOGIN LOGIN    FORGOT PASSWORD
  • REGISTER

 LOGIN WITH
 
 
 
 
 EMPLOYERS
 
 
 
 
 
 NEWSLETTER
 
 
 
 
 FOLLOW US

Docucare Technician

Job Ref
247277
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 21 Oct 2014
Expiry Date 5 Dec 2014
* There have been 3 applications to this job.
* This job has been viewed 3526 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
A National concern based inPretoria is looking to appoint a Printer Technician for a 12 months renewable contract
- - - - - - - - - - - - - -
 
Printer Technician (MPS)
 
Main Purpose of Role
This rolewill be the first response for service calls within the facility, clean & fill machineswith the required   consumables & provide basic troubleshooting for MPS, including XeroxMulti-Functional Printers (MFD), Xerox Networked Printers etc. Assist Users   in printing,copying, scanning and faxing of theMFD’s
 
Responsibilities

 Perform preventative and corrective maintenance services to maximize equipment uptime  and performance of the Managed Printing Service
  Check all  campus-basedmachines on a daily basis and perform first-level maintenance   such as the topping up of allconsumables, paper jams, polishing of the glass   plates, cleaning of all rollers,etc.
  Investigate all   machine faults as soon as they are reported and resolvewhere the resolution   falls within the incumbent’s capabilities.
 Completing the Job   with all the necessary info on the “Call LoggingSystem”
  Escalate all machine faults that are not resolvable to the linemanager in accordance with   the defined channels and service levels.
  Monitorconsumable   and paper levels, and ensure that orders are placed timeously where minimum order  levels have been reached.
  Interface with the line manager, and advise ofall trends concerning machine availability, machine utilisation, consumable utilisation, andnew user requirements that   may have become apparent.
  Assist students withKiosk operation for loading funds into their student cards
  Assist Studentsand Users with MFD operation of printing, copying, scanning, faxing
  Installthe necessary drivers for the required devices in the campus
  Inform Managerof the movement of devices and assist with the assetregister

 
Qualifications, Skills and Experience: Required

  Matric/Grade12
  1-2 years’ work experience in Managed Printing Solutions
  Ableto work flexi hours / shifts
  Excellent interpersonal and communication skills toexplain technical   and maintenance matters.
  Strong time management and abilityto prioritize workload effectively.
  Ability to work independently and in a small teamwith minimum   supervision.
  Tech savvy and able to adapt to changing ICTenvironment

 



 
HOME|
INFO|