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CRM Developer
Job Ref
277408
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
18 Jan 2018
Expiry Date 4 Mar 2018
Expiry Date 4 Mar 2018
* There have been 2 applications to this job.
* This job has been viewed 997 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Overview This is a development role involving requirementsgathering as well as configuration and development. You will work alongside other CRM developers inour CRM and SharePoint team. Providing Dynamics CRM technical support.
MainPurpose
Supporting the implementation of the Microsoft Dynamics CRMStrategy.
Administration of existing Microsoft Dynamics CRM environment.
Administration, development and testing of the CRM solutions and websites.
Check-in code in source control (TFS) and maintain version control.
Customdevelopment to meet business requirements using Visual Studio.
Maintenance ofexisting solutions and code written for CRM.
Communicate the capabilities of theCRM platform to the business units through meetings, workshops and presentations.
Analysis and design of solutions / implementations.
Assist in troubleshootingand resolving problems in the CRM environment with assistance of CRM Specialist Developer.
Perform regular health checks on the CRM environment.
Assess the capacityrequirements of current and future CRM-based solutions and ensure that capacity upgrade initiativesare undertaken to address these requirements.
Functional and technicalspecification documentation of own area of responsibility.
Responsible for the 2ndand 3rd level support of the CRM environment.
Responsible for the adherence toStatement of Service Agreement (SOSA’s) in terms of assisting users with the application(s)functional calls.
Administration and maintenance of user securities andapplication configuration.
Adherence to change control and incident managementprocedures.
Testing of monthly Microsoft patches.
After hoursand weekends work may be required.
Impact
Software Development:
Producing highquality code that meets business requirements and is easily maintainable.
Application Administration
Microsoft Dynamics CRM and all other web applicationshosted by GIS.
Any other application that might be added to the Application
Housekeeping on all servers for mentioned above.
Escalation ofunresolved issues to Management.
Perform regular system administration maintenanceon above-mentioned systems.
Adherence to all Deloitte Global and Localpolicies.
Key performance areas
1. Self-Management /Transformation/Deloitte Way
ManagePersonal Development Plan
Deloitte Way
2.Quality & Governance
Manage Quality
Adherence toPolicies and Procedures
System Availability
ApplicationFunctionality and Data Integrity
Corporate Governance
Application Testing
Application Audits
3.Ensure System Security
Security Baseline
SecurityAudits
Security Reviews
Pro-active Security Monitoring
Application Patch Management
4. OperationalManagement
Managing Client Expectations
Meeting SOSAAgreement
Improve Customer Satisfaction
Application ServiceRecovery
Managing Change Control, Incident and SIRT Processes
Root Cause Analysis
Business Knowledge related to own area
Application Maintenance and Development
Application Systems Administration
Performance Capacity
Management
Managing Data
Adherence to Policies and Procedures
About You
You would need to havethe following qualifications:
Standard 10 (Grade 12) certificate essential.
Microsoft programming competencies essential (ASP.NET / C#).
ITDiploma or Degree.
Extending Microsoft Dynamics CRM 2013 - MB2-701
Microsoft Dynamics CRM Customization and Configuration - MB2-703
MicrosoftDynamics CRM 2013 Applications - MB2-700
IIS 8.5 or higher.
Microsoft Windows Server 2012.
SQL Server 2012.
HTML5 andClient Side Scripting (JavaScript, AJAX, DHTML, XSL, XSLT, XHTML, JQuery).
ASP.NETor C# certification.
Stage Deployments (Development, Testing, User AcceptanceTesting, Production).
Understanding of Microsoft System Development LifeCycle.
Visual Studio 2012 or higher.
You would need tohave the following Experience:
2 – 3 years’ experience in Microsoft webdevelopment technologies.
2 – 3 years’ implementation and managementof platform in a multi-server farm installation.
2+ years working with MicrosoftDynamics CRM 2013 / 2015 / 2016 / 365.
2 – 3 years’ experience in SQLserver 2012 or higher.
2 – 3 years in Application Support.
Business Process Management.
Database administration.
You would need to have the following Technical Competencies:
Goodunderstanding of structured programming and database programming.
Goodunderstanding of the systems development life cycle
Basic Systems and BusinessAnalysis skills
Good working knowledge of the Microsoft Back Officeenvironment
You would also need to have the following BehaviouralCompetencies:
Accountability.
Take ownership.
Ability to meet deadlines.
Ability to work under pressure and in a teamenvironment.
Attention to detail i.e. accuracy essential for system administrationand development work.
Logical thinker.
Good judgment.
Good listening skills.
Business Requirements are interpretedcorrectly.
Provide alternative solutions to a problem.
Basicunderstanding of Business terminology.
Analytical approach to resolve issues.
Share knowledge within the team.
Innovative.
Goodunderstanding of the systems development lifecycle process.