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Outbound / Inbound Call Centre Agent Pretoria East

Job Ref
280410
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 5 Oct 2018
Expiry Date 2 Nov 2018
* There have been 3 applications to this job.
* This job has been viewed 1133 times.
Employer:
ICT Recruit

Location:
Gauteng

Salary:
ZAR7000 - ZAR7000 PM

Benefits:
Pension & Incentives


Role details:
Join a Digital Printing company in the East of Pretoria, uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone.
- - - - - - - - - - - - - -
Duties:
• To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
• Deliver prepared sales scripts to persuade potential customers to avail of the company Copy Center services and product.
• Describe services and products
• Respond to questions
• Identify and overcome objections
• Take the customer through the sales process
• Obtain customer information
• Obtain possible customer leads
• Maintain customer/potential customer data bases
• Follow up on initial contacts
• Capturing all customer interactions whether from telephonic or email on the company CRM system

Qualifications:
• Matric/ Diploma
• Understanding of contact centre environment and technology
• 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales or on-line support
• Preferably have a similar background in a Copy Center environment
• Fully bilingual in English and Afrikaans
• Computer literacy

Working hours:
• Hours on a rotating shift totalling 195 hours per month:
• Monday to Friday: 9H00 – 18H00
• Saturdays, Sundays & public holidays 9H00 – 15H00

Reference for this position is Call Centre Agent which is a permanent position based in Pretoria East offering a salary of R 7 000 per month with incentives and pension fund

Should you not hear from us within 14 working days please consider your application unsuccessful, however we do keep CV’s on our Database for future use or other positions you qualify for.

Email CV to lea @ ictrecruit. co. za

• Check out our website www.ictrecruit.co.za for more positions that might be right for you!
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