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Support Services Analyst
Job Ref
264074
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
10 Feb 2016
Expiry Date 26 Mar 2016
Expiry Date 26 Mar 2016
* There have been 8 applications to this job.
* This job has been viewed 1280 times.
Employer:
Green Grass Consulting
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
The role involves evaluating, troubleshooting and resolving reported faults(“events”). The focus is on service delivery and ensuring that information sharingregarding event resolution takes place at a regional level.Knowledge and Experience:
Matric(Grade 12) or NQF 4 equivalent
Table structures, fields and flags (extensiveknowledge)
Tools required to analyse tables, fields and flags
ERP, SharePoint,Microsoft Office, ODBC, EDI, ISAM, SQL, Crystal Reports (SRS), CRM
Business Processes
Minimum of 2+ years’ experience in
Minimum of 2+ years’ experience inSYSPRO
Minimum of 2+ years’ experience in Communicating at regional level
Minimum of 2+ years’ experience in Troubleshooting (Conceptual understanding, analysis,debugging, troubleshooting and solution-provision)
- Valid code B driver’s license and own transport
Should you nothear from me, please assume that your CV has been received and reviewed, though has not beenshortlisted on this specific occasion.
