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SAP Functional Technical Consultant
Job Ref
270508
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
26 Oct 2016
Expiry Date 23 Nov 2016
Expiry Date 23 Nov 2016
* There has been 1 application to this job.
* This job has been viewed 1521 times.
Employer:
Baraka IT Solutions
Location:
Western Cape
Salary:
Market related
Benefits:
Role details:
• SAP CRM Certification
• Experience within a CRM functional technical role in a support environment.
Proven experience in
CRM configuration
Basic Middleware troubleshooting.
Functional Configuration
ABAP development and enhancement
Configuration and customising of the solution.
Unit testing activities.
Assisting with integration testing.
Develop training material and train users
Proven experience of current SAP CRM system experience 2007 (6.0) and 7.0.
Proven SAP CRM account and contact management knowledge and implementation experience.
- - - - - - - - - - - - - -
General Skills:• Good documentation and communication (both written and verbal) skills.
• Problem solving and root cause identification skills.
• Strong analytic abilities.
• Must be a team player and able to work with and through others.
• Be able to train users
Technical Skills Required:
• Proven experience of current SAP CRM system experience 2007 (6.0) and 7.0.
• Proven SAP CRM master data knowledge and implementation experience.
• Proven SAP CRM account and contact management knowledge and implementation experience.
• Proven SAP CRM order entry knowledge and implementation experience, including a working knowledge of synchronisation with ERP orders and / or notifications.
• Proven working knowledge of SAP Middleware concepts and configuration synchronisation.
• Proven working knowledge of the CRM interaction centre web client configuration.
• Proven working knowledge of SAP Organisation structures.
• Web related experience for customer portal implementations beneficial
• Ability to debug errors within the solution
• Proven knoweldge of UI framework and Business role configurations
• Proven knowledge of Service Request Management configurations as well as SLA setup
• Configuration and development of Email Response Management System together with Agent Inbox Configuration
•
• Appropriate and recognised formal Business or Information Systems qualification.
• Experience within a CRM functional role in a SAP implementation or support environment.
• SAP CRM Certification is mandatory
• Strong interpersonal and communication skills combined with a determination to help meet client needs a definite requirement.
• Programming experience in ABAP
• Process Design Skills
• Business Analysis Skills
