JOB SEEKERS
EMPLOYERS
JOBS QUICK-SEARCH
.net
.net developer
a+
abap
account manager
accountant
admin
administrator
analyst
architect
bookkeeper
business analyst
business intelligence
c#
call centre
ccna
cisco
cloud
cobol
consultant
delphi
desktop
desktop support
developer
engineer
finance
graduate
graduates
helpdesk
internship
it manager
it support
it technician
java
java developer
junior developer
legal
linux
manager
marketing
mcse
network
network administrator
oracle
personal assistant
php
php developer
programmer
project
project administrator
project manager
receptionist
sales
sap
secretary
security
sql
support
technical support
technician
test analyst
tester
web developer
NEWSLETTER
FOLLOW US
System Support Analyst
Job Ref
284016
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
2 Jul 2021
Expiry Date 30 Jul 2021
Expiry Date 30 Jul 2021
* There have been 50 applications to this job.
* This job has been viewed 14614 times.
Employer:
BTG Recruit (Pty) Ltd
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
- - - - - - - - - - - - - -
Gauteng based company specialising in the development of financial market software solutions seeks a Systems Support Analyst who understands programming. Our client has an impressive, fast growing footprint worldwide, with extensive collective knowledge in the financial markets. Core products cover exchange solutions, back office management systems, and front-end trading tools. They are looking to appoint a Systems Technical Support Analyst to provide 1st line support and code analysis to a large multinational financial stock exchange who will be the first contact with the client ensuring smooth and trouble-free communication between the client and the dev team. This will involve recording and tracking any issues or software defects on the internal AzureDevOps tracking system throughout its lifecycle until its closure. You will be required to assist the client with troubleshooting and resolving issues or escalating to the dev team where required ensuring timely resolution as required by the SLA. The role also involves monitoring the systems and investigating and tending to any system generated alerts and to update or generate relevant documentation. You will be required to actively engage with the client and the development teams to assist in the troubleshooting and root cause analyses of reported issues as well as analyse code and provide answers to technical questions and assist with the testing and implementation of any software fixes or updates related to the product. The successful incumbent must be willing to work shifts when required and have a valid driver’s license and own car. To apply you will need a BCom Informatics / Information Systems coupled with 3+ years IT related experience in a software support role or experience working within a software development environment. The role will suit a customer centric individual with oral and written communication skills and excellent analytical and problem-solving skills. High level of attention to detail is essential. You should ideally have previous experience working with relational databases and MS SQL Server and experience with a scripting or programming language with the ability to code or read code in either C++ or C#. Exposure to the financial or capital markets sector will be a definite advantage. To apply, please send your CV to bridget.lydall@btgrecruit.co.za