Engineering client based in theSouth Coast of KZN, has an exciting career growth opportunity for an ITSupport Technician.
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Install, configure, and support the LANs components and desktops. Maintain network andworkstation hardware and software.
Respond to end-user support queries by meansof Sysaid records:
Provide IT routine maintenance functions (as required) Participate in the implementation of IT policies o Backup tape management Coordinatewith procurement functions for acquiring hardware and software Ensure handling in line withhealth and security practices
Useremote management tools for cost effective handling of incidents and requests ProjectManagement activities Ensure assigned activities are delivered to defined target dates Provide professional input and feedback in support of the project manager Clearlycommunicate any constraints in meeting project deadlines prior to the date
The ideal incumbent should meet the following criteria: -
Must have the relevanttertiary qualification Must have excellent knowledge of the Microsoft Officepackages. Have good working knowledge of networks, Cisco experience would beadvantageous Must have the ability to work independently and be willing to travel Willing to work outside of office hours when required Good customer liaison skills ITILknowledge