JOB DESCRIPTION:

Provides technical assistance for software pre-sale and post-sale activities utilizing knowledge of industry or industry segment processes and challenges. Collaborates with account team to identify opportunities, articulate business and technical value, prepares and presents software demonstrations

Responsibilities:

• Works with sales staff to outline available products and leverage sales opportunities.
• Builds a trusted relationship with the Account Executive and account stakeholders to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction
• Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits
• Delivers technical architecture related information, leads technical discovery sessions, responds to architecture and infrastructure questions when necessary
• Develop required client relationships to develop client trust and gain deeper insight to client situation, needs, and internal situations, with the intent of developing mutually beneficial long-term organisation/client relationships.
• Maintains and develops relevant knowledge levels of technical and industry trends to identify impacts and opportunities created by these trends.
• Supports partner development & enablement, as well as partnered sales opportunities.
• Conducts discovery meetings to collect, clarify and document technical and business requirements during the sales cycle.
• Plans and implements, in conjunction with Account Executive, customer retention and post-sale strategies to ensure account satisfaction
• Provides demonstration and business development support at vendor-sponsored events, trade shows, and user group meetings
• Develops familiarity with company sales initiatives, product positioning, pricing, proposals, and models
• Strategizes with sales team on objectives of customer meetings, understand how this activity relates to overall sales plan and provides functional leadership for sales opportunities
• Participates in product, solution and/or technical training to acquire and maintain detailed level of product knowledge of core components of the organisations offerings
• Works pro-actively with the extended account team of Industry Consultants, Solution Architects and Technical Architects to strategize on opportunities, cross-training and knowledge transfer.
• Performs other duties, as assigned

Knowledge, Skills and Abilities

• Knowledge of industry or market segments or in-depth knowledge of a specific area of industry expertise
• Familiarity with two hardware environments supported by the organisation’s System
• Experienced to Advanced knowledge of organisation’s System tools. Strong verbal, written, and interpersonal communication skills
• Demonstrated project leadership skills
• Programming proficiency as required for prototype development and product demonstrations
• Ability to relate technical concepts to Statistical Analysis Systemapplications and user needs
• Ability to work and learn independently and as part of a team
• Travel as business requirements dictate

Qualifications:

• Bachelor's degree, preferably in Business, Computer Science, or other quantitative field related to area of assignment
• Typically requires five years of experience in technical sales, marketing, technical support, information systems, or a related area of expertise including three years of programming in a high-level language or developing Statistical Analysis System applications with at least two interactive operating systems supported by the organisation. Specific industry-related experience may be considered in lieu of programming experience for some positions. Public speaking experience required.

If you are ready to take your career to the next level, then this may be the right opportunity for you!
Reference Number for this position is LV38774-2017 which is a permanent position based in Johannesburg offering a salary negotiable on experience.
The time for change is NOW! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. Email Liza on liza@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.
Check out our website www.e-merge.co.za for more positions that might be right for you!
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