• Login Name       Password       Remember me       LOGIN LOGIN    FORGOT PASSWORD
  • REGISTER

 LOGIN WITH
 
 
 
 
 EMPLOYERS
 
 
 
 
 
 NEWSLETTER
 
 
 
 
 FOLLOW US

Sales Support Consultant

Job Ref
278378
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 19 Mar 2018
Expiry Date 3 May 2018
* There have been 8 applications to this job.
* This job has been viewed 775 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Promote the sale of ITInfrastructure: Hardware and software effectively and efficiently to customers.
- - - - - - - - - - - - - -
Duties:
 

Professionally andefficiently manage customer telephonic engagement with a view to maximizing customersatisfaction.
Adhering to Telephone Etiquette guideline (document).
ContinuousProduct knowledge improvement (ongoing training).
Cross and up sell of unavailableproduct.
Fast but accurate responses to email and telephonic quote requests.
Skilful price negotiation using system tools available (ERP).
To support all other teammembers and their associated database of clients (telephonic, order placing, quoting, deliveryinformation, backorders. POD’s etc.).
Update CRM to ensure customer detail accuracyand allow proactive marketing.
Manage the sourcing and delivery of products to thecustomer.
Generate interest in the company's IT products and solutions.
Keep customers informed of new product development and IT innovation opportunities.
Follow up on outbound marketing campaigns.
Ensure customer awareness of incentivesthrough telephonic and electronic engagement.
Work in a team environment.
Dealwith and efficiently direct all customer related queries.
Assist with the gathering ofinformation for Direct Sales persons TAM Document where appropriate.
Display accuracyregarding messages, quotes, orders, and information given.
Answer customer queries, offerproduct information, do quotes and process orders, track deliveries, obtain POD’s etc.
Engage with clients to establish the hardware and software needs of their business.
Ensure customer expectations are met (order taking and delivery)
Provide after salessupport.

Requirements:

Relevant Degree/Diploma
Matric

2 Years sales experience in IT industry

Excel - Intermediateskills

CRM/ERPSystem knowledge


Toapply email your CV to snel@datacentrix.co.za or applyonline




 
HOME|
INFO|