ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers, and 21 of the world’s 25 largest banks. Through our comprehensive suite of software products and hosted services, we deliver a broad range of solutions for payment processing; card and merchant management; online banking; mobile, branch and voice banking; fraud detection; trade finance; and electronic bill presentment and payment.

AutoReqId
10371BR

Job Title
Director, Sales

Work Location:
South Africa - Johannesburg

Job Description
JOB SUMMARY:
Accountable for sales management related to the marketing of organization's products or services in a specified region, industry or product area to existing and prospective customers. Typically accountable for leading a team of four to eight sales representatives. In addition to sales, responsible for fostering customer satisfaction and improving employee engagement. Accountable for leading teams to follow ACI best practices, account/territory planning and accurate forecasting. Participates in strategic and tactical planning at a regional level. Broad responsibility and significant operational latitude.

JOB ACCOUNTABILITIES:
Understand, Adhere and Enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.
Motivates, measures performance, monitors activities and the like for assigned sales employees, ensuring they have all tools necessary to successfully sell products and services.
Provides training and expertise to the sales organization to develop the pipeline and close new business.
Builds, leads and develops an engaged and high performing team by ensuring the needed performance management, training and development opportunities are implemented.
Drives and executes against initiatives and strategies to deliver or exceed achievement of key team objectives such as sales, revenue, expense, and margin.
Takes a leadership role and coaches team to develop and maintain C-Level and Executive relationships with current and prospective clients.
Manages margin/profitability targets and ensures that sales forecasts are consistent with the operating plan and annual budget.
Provides strategic and operational direction and plans for sales quota and revenue attainment.
Ensures appropriate pricing strategies and plans for each product.
Partners with sales management on the development and evaluation of corporate sales objectives, plans and strategies to promote the success and increase profitable sales and business relationships.
Partners with channel marketing team in the definition of market opportunity for all existing and new revenue opportunities.
Defines the optimal customer management “model” to manage key accounts and ensure the highest level of customer satisfaction while optimizing specific client opportunities.
Works with Global/Region FP&A to ensure P&L’s are built for all key accounts.
Escalates issues that may impact customer loyalty and satisfaction such as product deficiencies, service
and delivery issues in accordance with Company practice.
Ensures the execution of ACI’s Sales Best Practices.

Minimum Qualifications
Bachelor’s degree in Business or Marketing or equivalent experience.
5+ years in a Sales Management position.
10+ years in the “financial payments” industry selling “enterprise level payment software” solutions.
Track record for building long standing relationships with clients.
Excellent sales and negotiation skills.
Strong channel management experience.
Exceptional leadership skills and a track record of motivating, developing and attracting superior sales
professionals.
Exceptional presentation skills and extensive experience in client facing roles, making presentations to
sophisticated, C-level individuals.

South African Citizenship or Permanent Residency only.