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Cloud Support Engineer - Linux
Job Ref
213015
Job Type
Permanent
Employer Type
Company
Date Added
22 Jun 2015
Expiry Date 20 Jul 2015
Expiry Date 20 Jul 2015
* There have been 4 applications to this job.
* This job has been viewed 11558 times.
Employer:
Amazon Development Centre Cape Town
Location:
Western Cape
Salary:
Market related
Benefits:
Role details:
- - - - - - - - - - - - - -
As a member of the AWS Support team based in Cape Town you will:· Work for the world leader in cloud computing!
· help companies take their computing infrastructure and applications into the AWS cloud
· Be surrounded by people who are wickedly smart and passionate about their work
· Be part of a team that are obsessed with how to provide world-class support to customers
· Be confronted by challenges and engineering on a scale found nowhere else
· Be a self-starter who is excited about technology · Work hard, have fun and make history!
We are seeking exceptional people with strong technical skills.
Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques
Provide unique solutions to our customers' individual needs
Interact with leading technologists around the world
Work directly with Amazon Web Service architects and developers to help resolve customer issues
Provide feedback to other AWS teams on how to improve our services
Drive customer communication during critical events
As we are a global 24x7 support team, you must be open to working non-standard hours which may begin as early as 7am or finish as late as 11pm depending on your assigned schedule. You must also be prepared for a non-standard weekend which will include working either Saturday or Sunday on a regular basis. For example, a typical schedule might see you working Tuesday through Saturday from 7am to 3pm or from Sunday through Thursday from 3pm to 11pm.
Basic Qualifications
You should be an expert (5+ years of progressive hands-on experience) in Linux server administration preferably looking after 100 or more servers.
You should also have strong networking and virtualization skills and experience.
What we’re looking for:
Excellent oral and written communication skills
Amazing eye for detail and ability to solve problems
Comfortable dealing with technical people or novices alike and can explain difficult concepts in a simple, understandable way
Strong technical competency
A Bachelor’s degree in Engineering or Computer Science or equivalent work experience
Strong customer focus and experience working with customers
Experience in a mission-critical online, e-commerce environment serving thousands of customers is a definite advantage
Have a strong understanding of how to architect a large online site in the cloud
Like any great system administrator, you should have strong scripting skills and maybe some programming background in Java, C++, Ruby, PHP, Perl or similar