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Senior Desktop SupportTechnician
Job Ref
275597
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
15 Sep 2017
Expiry Date 13 Oct 2017
Expiry Date 13 Oct 2017
* There have been 25 applications to this job.
* This job has been viewed 3839 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Prestigious company based in Pretoria is lookingfor a Desktop Support Engineer on a contract until December 2017. The candidate must be inpossession of a 3 year tertiary qualification (National Diploma in IT) and at least 5 years’experience in the Desktop Support environmentMINIMUMREQUIREMENTS:
Matric, (Std 10 / Grade 12)
Certificationin technologies (A+, N+, MCSE).
3 years Tertiary Qualification (National Diplomain IT).
Good language proficiency in English
Valid SA DriversLicence (EB+)
ITIL Foundation
Remote support
Experience in Call Logging System
Wireless configuration
Installing & Collecting of equipment
RESPONSIBILITIES:
Maintain computer equipment (PC, Notebooks,Mobile devices) and peripheral hardware population on the campuses
Support, loadand maintain operating systems, application ware and software as stipulated in backgroundsection.
Service and maintain special equipment like OMR (optical mark readers)utilized at the Assignments section or Examinations and laser scanners in use at Despatch.
Maintain and support MFD’s and all desktop printing.
Maintain,setting up and support on mobile busses in rural areas.
Installation and supporton IP telephones. (Regions)
Support of network infrastructure. (Regions)
Support on video conferencing. (Regions)
SKILLS/EXPERIENCE REQUIRED:
Experience supporting the following Microsoft technologies: Microsoft Operating systems (OS)e.g. Windows 10, 7 & XP, Microsoft Office (Word, Excel, Outlook, Access, Projects,PowerPoint, etc.)
Support knowledge on all Microsoft based products used on campus(as per background)
Support to Corel Office users (Word Perfect, Excel,Presentations, etc.)
Able to configure and maintain desktop printers. (Local andNetwork MFD’)
Good interpersonal skills are a necessity. Similarly arewell-developed telephone support skills essential.
The person should be able towork under pressure, independently and without supervision.
The person must havean analytical & technical nature in order to determine the underlying reason for a particularproblem
Must have knowledge of Server, Networking, VoIP
