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Systems Engineer Postilion

Job Ref
284478
Job Type
Permanent
Employer Type
Company
Date Added 4 Oct 2021
Expiry Date 1 Nov 2021
* There have been 9 applications to this job.
* This job has been viewed 3535 times.
Employer:
BCX

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
CORE DESCRIPTION:

Specialist in Postilion. Ability to design, install, modify, troubleshoot and resolve Postilion software and infrastructure. Guides customer IT strategy based on clear understanding of customer business. Responsible for
instructing on and supervising installation, customisation and modification of Postilion, associated utilities, security, management & automation software and infrastructure.
- - - - - - - - - - - - - -
KEY DELIVERABLES AND PRIMARY FUNCTIONS:

• Carry out assisted analysis and investigation, in collaboration with other employees and clients/users, operational requirements and problems in order to
contribute to improvements in applications, data management, processes/procedures and business requirements.
• Plan and monitoring utilisation and capacity for current and proposed infrastructure. Assist in investigating, diagnosing and resolving problems as directed.
• Actively participate in investigations to discover root causes and progress of the implementation of remedial action. Under guidance, support in the analysis of
incidents and problems to show trends and potential problem areas.
• Active participation in and compliance to the change management system in accordance with agreed procedures
• Manage changes to the live infrastructure, complying to procedures for the review of changes, analysing change records to determine trends and problems that occur, providing management information and statistics on the progress of changes
• Participate in the execution of small-scale projects through the provision of effective support to the project team, minimising risks and ensuring projects are
successfully completed as per budget, timeframes and agreed terms of reference.
• Perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.
• Fulfil diagnosis and investigations to recover or continue operations. Prioritise resolutions, monitor progress and apply escalation procedures for problems not progressing satisfactorily.


EXPERIENCE:

3 to 5 years’ system engineering experience on Postilion.
OR
5 years’ system engineering experience on Postilion


QUALIFICATIONS:

3 Year degree/ diploma (NQF 6) IT related
OR
Grade 12 (NQF 4) with 5 years’ experience





 
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