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Cloud Support Engineer - Networking

Job Ref
Job Type
Employer Type
Date Added 20 Jul 2018
Expiry Date 17 Aug 2018
* There have been 4 applications to this job.
* This job has been viewed 6078 times.
Amazon Development Centre Cape Town

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Role details:
We are seeking talented engineers, skilled in Networking (LAN and WAN) technologies, who are not constrained by how “things are usually done”.

Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a typical day, cloud support engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team, in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and support systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at cloud platform diagnosis, response, measurement, and automation. You will measure your success and it will be visible.

If this interests you, we’d like to talk.
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· 5+ years of experience in a relevant technical position
· Strong knowledge of networking and routing protocols (BGP, OSPF, DNS, TCP/IP, IPSEC)
· Demonstrated proficiency in networking principles (routing, switching, load balancing etc.)
· Excellent oral and written communication skills
· Strong customer focus
· Strong multi-tasking skills


· Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field
· Some programming / scripting experience (Bash, PowerShell, Java, Perl, Ruby, Python)
· Experience configuring software-based IPSEC and SSL based VPN solutions
· Experience configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.