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Principal Pre-Sales Support Specialist (CISCO)

Job Ref
262151
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 27 Nov 2015
Expiry Date 4 Dec 2015
* This is an Affirmative Action position.
* There has been 1 application to this job.
* This job has been viewed 7845 times.
Employer:
BCX 1

Location:
Kwazulu-Natal

Salary:
Market related

Benefits:


Role details:
Business Connexion seeks the expertise of a seasoned Cisco Pre-sales Support Specialist to provide support to the Sales effort by providing technical assistance to the BCX Network Sales Executives, through investigation, consultation and a thorough understanding of our customers' requirements which is achieved through co-operation and interaction with Sales Divisions, Product Marketing Divisions and Technical Support Divisions.
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CONTEXT OF THE ROLE:
The increased need to be client focused in order to ensure that BCX is viewed as a strategic business partner Solid understanding of the SA ICT market. The ability to identify cultural, organisational and business constraints affecting solution offerings.The need to be aware of new developments in respect of information technology in order to remain competitive in a highly paced and complex environment. The need to have an all encompassing skills portfolio in order to deliver effective BCX solutions and services. The need to keep up-to-date with changes in relevant legislation and to understand the impact thereof on the business and the client environment e.g. Black Economic Empowerment

CUSTOMERS:
Sales Product Marketing Technical Support Clients Vendors And/Or Business Partners Account Manager Other IT Companies (Joint Ventures) And/Or Subcontractors
ROLES:
Understanding The Business Needs Of The Client Identify Sales Opportunities Conceptualise Solutions Architect A Detailed Design Present The Solution To The Clients Consultancy Costing Conduct Research Marketing Tendering Capacity Management Telecommunications Management Business Analysis Systems Architecture

Job Requirements -
EDUCATION Grade 12, NQF Level 4 plus relevant IT diploma or Degree, NQF Level 5 or 6

EXPERIENCE Cisco skills in pre-sales/Consulting with min 5 year experience

OPERATIONAL REQUIREMENTS
Driver's license Motor vehicle Ensuring that a professional
personalised message is recorded on their cell phone and landline
Ensuring that the message facility is activated when you are unavailable to take calls
Regularly checking for new messages Timeously responding to all messages in order to ensure excellent customer service

COMPETENCIES:
Knowledge and Skills:
Awareness And Understanding Of IT Systems
An Excellent Knowledge Of Tendering Procedure
As Well As Council's Standards And The Legal Requirements Associated With Tendering Computer Literacy, Conflict Management Exposure And Solid Knowledge Of Product-Specific Technologies Knowledge Of The Internal Structure And General Technical Competencies Of BCX Understand Principles Applied During Forecasting Presentation And Meeting Management Skills Quality Management, Research Skills Time And Priority Management Understand BCX's Business Ethics And Values Core Competencies: Analytical Thinking Communication Customer Excellence Orientation Flexibility Insight Negotiation Tact Teamwork



 
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