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Ops Manager: Social Media

Job Ref
281338
Job Type
Permanent
Employer Type
Company
Date Added 15 Mar 2019
Expiry Date 12 Apr 2019
* There have been 2 applications to this job.
* This job has been viewed 3410 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Provide customer support via variousSocial Mediums...
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Provide customer support via various Social Mediums. The SocialMediums include, but are not limited to: Twitter, Facebook, MyBroadband. Hellopeter.com and Google+.Resolve the queries of online customers in real time, or obtain more information from customers,where after the existing SOC escalation process applies. This may also include the management of ateam and related projects.




 
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