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Ops Specialist: SocialMedia

Job Ref
280926
Job Type
Permanent
Employer Type
Company
Date Added 7 Dec 2018
Expiry Date 21 Jan 2019
* There has been 1 application to this job.
* This job has been viewed 385 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Responsible to Providecustomer support via various Social Mediums...
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Responsible to Provide customer supportvia various Social Mediums. The Social Mediums include, but are not limited to: Twitter, Facebook,My Broadband. Hellopeter.com and Google+. Resolve the queries of online customers in real time, orobtain more information from customers, where after the existing SOC escalation process applies.This may also include the management of a team and related projects.



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