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Systems Engineer ( JHB )
Job Ref
284428
Job Type
Permanent
Employer Type
Company
Date Added
13 Sep 2021
Expiry Date 11 Oct 2021
Expiry Date 11 Oct 2021
* There have been 13 applications to this job.
* This job has been viewed 4892 times.
Employer:
BCX
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
To manage and support customer technical solutions and Provides general technical support on customer systems under guidance of technical specialists.
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KEY DELIVERABLES / PRIMARY FUNCTIONS: Execute to the Work Group Services business plan and strategies.
Support, maintain and manage the technical aspects of a managed Cloud/Operating system solution and ensure contracted service level agreements are met. Perform proactive activities such as health-checks, documentation updates and performance reporting
Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
Assist with project delivery.
Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
Assist colleagues and contribute to the quality and values
Drive a proactive culture to reduce common causes of operational problems.
Understand the requirements of being part of a 24x7 on-call operation
Operates closely with associated infrastructure service teams to meet SLAs and resolve problems
EXPERIENCE:
3 years experience in particular field of speciality within a large and highly complex organisation
Alternatively, 5+ experience in particular field of speciality within a large and highly complex organisation
QUALIFICATIONS:
Relevant Diploma or Degree in Information Technology or Computer Science or similar
Alternatively, Grade 12 (NQF 4) with relevant IT certification
CERTIFICATIONS:
Relevant technical certifications in field of speciality (Azure Associate, VMware and Hyper-V)