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Executive: IT Infrastructure Service Delivery & Compliance
Job Ref
284104
Job Type
Permanent
Employer Type
Company
Date Added
3 Dec 2020
Expiry Date 31 Dec 2020
Expiry Date 31 Dec 2020
* There have been 10 applications to this job.
* This job has been viewed 3941 times.
Employer:
Openserve
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
To oversee the IT Infrastructure Service Assurance and Delivery function to ensure identification of IT infrastructure issues to resolve these in a timely manner so as to minimise IT infrastructure downtime.
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Key deliverables / Primary functions: Oversees change requests for all IT infrastructure and manages incidents, releases and deployments relating to all IT infrastructure
Manages IT infrastructure enablement
Oversees IT infrastructure assurance
Oversees delivery compliance
Manages IT infrastructure programme delivery
Oversees the delivery of IT infrastructure managed services
Oversees the incident/ release /deployment management
Oversees supplier performance against SLAs for IT infrastructure
Implements and contributes to the business plan and designs an operational plan including targets and goals for the environment
Ensures performance of the team in line with set performance targets
Experience:
8 years experience of which at least 3 years on senior management level
Qualifications:
3 Year degree (NQF 7) in relevant field