One of our external client islooking for a Business Process Analyst for a 6 month contract. Client based in Bloemfontein, FreeState, we therefore are looking for someone who resides in this area.Business Process Analyst services to accomplish thefollowing goals:
GeneralRequirements:

Facilitate process workshops to elicit processrequirements from stakeholders

Interview process participants to identify thecurrent state of processes create business process models

Liaise with users inorder to create complete processes documentation

Provide feedback on effectivenessof process performance

Identify gaps between manual processes and the currentsystems that are in place

Identify, document and analyse business rules

Provide holistic and detailed processes documentation and models

Measurethe effectiveness of processes for



Timeliness of Delivery

Reliability of Service

Responsiveness of service to change

Process Efficiency


 
Processes to be analyzed:
Student academic application processes for new student applicants and existing/returningstudents including:
Student administrativeprocesses
Application creation / amendments /cancellation
Biographical data creation /amendments / cancellation
Qualification choicesand changes
Academically unsuccessful studentprocesses
 
Student disciplinary processes / excluded students
Record keeping of the “academic structure”
Student access to information processes (admin. Info andfinancial)
Student financial processes in terms ofapplications
International studentprocesses
Document capture and storageprocess
Student selection process
Student communication processes (es)
Work integrated learning applications
Part-time students
Student walk-in applications
Studentresidence application and acceptance processes
Application creation / amendments / cancellation
Student financial processes in terms of residence applications
Residence placements
Student period of stay in residence
Access to services in residence (e.g. Internet Services)
Document capture and storage process
Student enrolment processes
Student financial processes in terms of enrolment
Cash paying students
Bursarystudents
Loan paying students
Qualification enrolment
Subject enrolment
Work integratedlearning enrolment
Enrolment of repeatingstudents
Faculty involvement / processes forstudent enrolment
Assignment of lecturers toclasses
Processes for identifying studentqualification level of study
Class group and classlist processes
Class timetablingprocesses
Academically unsuccessful studentprocesses
Student disciplinary processes /excluded students
Document capture and storageprocess
Student assessment and graduationprocesses
Timetabling of tests andassessments
Marking and moderating of tests andassessments
Document capture and storageprocess
Identification of graduates
Graduation administrative process
Student information
Organization of event
Certificatestorage and handling processes
Graduationfinancial processes
Student organizationsprocesses
Administration of studentorganizations
Administration of studentevents
 
• Student wellness services
Testing services
Counselling services
 
The list of processes above is not a complete or exhaustivelist. The company has
undertaken this exercise inorder to compile and document a more exhaustive list from stakeholder engagement.
 
Thespecific stakeholders that require a detailed mapping of their processes are:
• Registrar
• Deputy Registrar
Reports toRegistrar
Owner of student administrativeprocesses
Assessment and graduation
Student applications
Student enrolment
“Academicstructure”
General student / facultyadministrative services
• Director: StudentServices
Student residence services
Student disciplinary services
Student wellness services
Student organizations services