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Desktop Support Engineer(Bloemfontein)

Job Ref
272632
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 10 Mar 2017
Expiry Date 24 Apr 2017
* There have been 46 applications to this job.
* This job has been viewed 2538 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
One ofDatacentrix major client in Bloemfontein is looking to appoint a Field Service Agent (DesktopEngineer) on a long term contract. The candidate must hold an A+ and N+ certification coupled withmore than 3 years experience in the desktop support environment
- - - - - - - - - - - - - -
One of Datacentrix major client in Bloemfontein islooking to appoint a Field Service Agent (Desktop Engineer) on a long term contract. Thecandidate must hold an A+ and N+ certification coupled with more than 3 years experience in thedesktop support environment
 
Experience &Skills

Minimum of 3 years relevant experience within an IT Supportenvironment

Previous experience within networking support,software and hardware support essential

Provide physical firstlevel support and diagnostics, assisting the Service Desk Agent’s, second Level Expert’sand third Level Experts

Perform first Level Diagnostics in caseswhere the SDA‘s cannot

Assist with answering the phoneduring busy or peak periods

Provide remote support to theSDA’s and  Second Level Expert‘s

Fulfil the roleof SDA during busy / peak periods after hours and over weekends

Build new workstations, laptops, printers and any other required hardware configurationthat is not covered by other contracts

Conduct swap-out ofexisting workstations, switches, notebooks, printers, monitors and any other physical componentrequired during service restoration

Upgrade workstations, laptopsand other hardware, as required, in line with existing maintenance contracts

Restore operating systems on workstations and laptops including Fidsmachines

Conduct Fids rounds according to the agreed schedule toensure effective operation of the Fids Infrastructure

Conduct aneffective handover at the beginning and end of each shift, ensuring that no incidents are dropped,neglected, forgotten or poorly managed


CV’s to besubmitted to KMatsemela@datacentrix.co.za




 
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