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Senior Systems Engineer - East London
Job Ref
272247
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
22 Feb 2017
Expiry Date 1 Mar 2017
Expiry Date 1 Mar 2017
* There have been 5 applications to this job.
* This job has been viewed 902 times.
Employer:
BCX 1
Location:
Eastern Cape
Salary:
Market related
Benefits:
Role details:
Key Responsibilities will include:
Under general supervision, responsible for installation and modification of IT infrastructure.
Operates closely with customer to determine requirements and resolve problems.
Provides general technical consulting on systems to customers and field service engineers.
Co-operates with sales and support personnel on customer requirements and needs.
Assists junior and new staff members in technical functions.
Functions:
Take cognisance of industry compliance requirements
Be aware of changes in clients operational and medium to long term objectives and ICT requirements
Understand the current BCX service model Be aware of SLA / OLA requirements
Have a conceptual understanding of the Service delivery model.
Awareness of latest updates of Service Catalogue which form the basis of Service delivery
Alignment with Client Services Models Awareness of emerging and current technology.
Customers:
Data Centre Services Clients
Data Centre Service departments
Other Infrastructure
Services Manager: Technical Support
Service Delivery (e.g. SDMs)
Roles:
Applications Support
Capacity management
Research
Change Management
Database Administration
Data Analysis
Documentation/Technical Authoring Hardware
Software Installation Porting
Software Integration
Systems Integration
Systems Testing
Pre-Sales Support
- - - - - - - - - - - - - -
Job Requirements Education and Experience:
NQF 4 (matric)
MCSA (Microsoft Certified Systems Administrator)
VMware HP/IBM/EMC
Storage management
Minimum 6 - 8 years experience in an IT environment
MCSE will be an advantage.
Knowledge:
BCX policies and procedures (governance)
Client policies and procedures (governance)
Understand BCX values and ethics Operational structure (organogram)
Skills:
Application of specialisation areas (e.g.. messaging)
Interpersonal skills
Conflict management skills
Problem solving skills (both technical & soft)
Report writing skills
Core Competencies:
Conceptualisation
Client Excellence
Orientation
Insight
Flexibility
Initiative
Team work
Analytical thinking
Verbal communication
The Appointment will be made in Employment Equity requirements.
Closing date 28th February 2017
