Our external client in Cape Town- Brackenfell is currently in a process in recruiting for a Network Administrator to ensurecontinuous Network IT in timelessly resolving network LAN and WAN related incidents for stores androllouts of network enhancements to provide a stable network environment for the stores to be ableto trade.Responsibilities

Reported incidents must be resolved or a work around found within agreed Service LevelAgreement (SLA)
Understand and adhere to the different levels of authority of usersand accompanying SLA's
Ensure quality work delivered, which will include monitoring ofperformance
Ensure continuous service
Take ownership of problems and progressingproblem resolution
Assist vendors with onsite contacts when required
Networkconfiguration and performance management
Remote support by connecting into networkequipment i.e. Switches, routers and optimisers with user performance complaints, review utilizationof comms links and network ports using available performance monitoring  tools and find routecause of the problem and ensure the corrective measure is put in place.
Ensure the WANMaster list is updated with network changes
Ensure vendors repair poof performing commslinks
Ensure configuration of network switches are optimal i.e. to industry bestpractices

Vendormanagement

Liaise and manage third partyvendors to perform installations, to resolve incidents or maintenance or upgrades
Ensure the vendors comply with the installations standards
Ensure the vendor providesthe relative feedback to queries or requests as per the agreed SLA
Ensure vendors installand configure network devices as part of roll out projects as per agreed SLA's
Ensurevendors resolve comms link and switch errors within the agree SLA


Planning and management or network changes

Ensure the WAN Master list is updated with network changes
Ensure theShoprite change management process is followed
Understand the impact to business of changesand communicate to business
Ensure changes implemented by vendors are sound and testedthoroughly


Monitoring of Networkequipment

Ensure that the network equipment deployed is being monitored bySpectrum, Performance Manager and NFA
Ensure that the vendors have setup the correctperformance and up/down parameter configurations on the network equipment for monitoringpurposes
On daily basis investigate high utilisation links and take appropriateactions
Perform failover testing with vendors when required

 New Store openings

Manage vendor and assist field services with the installations ofVoice, data and wireless installations
Escalation ofissues of the planned installations
Ensure monitoringsystems are updated
Communicate progress of siteinstallations
Assist vendors with onsitecontacts

Qualifications 

A degree/diploma in computer/electronics or equivalent
A CCNA qualification will be desirable

Experince 

3-5years experience in networks topologies, support and setup thereof
 3-5 years experience in TCP/IP, Routing protocols, Cisco router andswitches.
 2-3 years experience in NetworkEthernet CAT5 cabling
 2-3 years experience inVendor Management
 1-2 years experience inMicrosoft Products i.e. Windows, Office Suite or Google Equivalent
Basic Microsoft products i.e. Windows, Office suite or Googleequivalent
VLANS
 TCP - IP
Routing protocols i.e. EIGRP,STATIC, OSPF
 Cisco IPT
CA Spectrum - User Knowledge
Remedy User Knowledge
FiberKnowledge
CA NFA
 3-5 years in Networking skill - LAN and WAN
1-2 years in Network cabling - CAT5e
 2-3 years in Vendor Management skills
 3-5 years Communication skills
 3-5 years Problem-solving skills
 2-3 years Coordination skills

Code 8 drivers license