University of the Western Cape

Vice-Rector: Academic

Systems Administrator:
Financial Applications

Information and Communication Service (ICS)
UWC’s Information and Communication Services (ICS) Department has embarked on an exciting journey of change and transformation, playing a pivotal role in delivering ICT services that enable and support the University’s goals and objectives. Aligned with the strategic goal of positioning UWC favorably in the digital era with flexible, seamless, integrated systems, the University’s Finance department has embarked on a transformational program of migrating to a new Enterprise Resource Planning (ERP) system.
The successful incumbent will work in a support role with financial systems users at all levels throughout the University. S/he will be knowledgeable about ERP system software and related databases and will play a key role in designing, testing, deploying, maintaining and supporting data processing solutions to enhance the ERP system. S/He will be responsible for assisting users with system-related incidents, issues and service requests. In addition, the incumbent will work closely with business resources across the institution and serve as the interface between UWC and our third-party technology partner to support and maintain the ERP system in order to enhance staff productivity, financial performance and decision-making and reporting.
Key Performance Areas:

- Perform as a member of the application support team for financial systems users throughout the organization.
- Form and maintain good working relationships with ERP systems users and business stakeholders.
- Work with end users and management to determine appropriate system configuration and setup.
- Assist ERP systems users with transaction processing, reporting and printing problems.
- Thoroughly understand the ERP databases.
- Assist with testing new releases of the ERP system prior to release in the production environment.
- Create documentation and procedural guidelines for the financial systems users.
- Thoroughly understand the ERP security subsystem in order to assign appropriate system access to users.
- Thoroughly understand the University’s business practices and procedures in order to design, develop and maintain automated workflow processes.
- Work as a Systems Analyst with knowledgeable persons throughout the University to help define user needs and develop data processing solutions.
- Design, develop and maintain reports used by ERP systems users.
- Provide a first-line technical support function, monitoring, analyzing, troubleshooting and resolving (where possible) systems issues.
- Log calls and serve as the main escalation point to the University’s technology partner supporting the ERP system where first-line resolution is not possible.
- Attend operational finance meetings as the ICS representative.
- Participate and actively contribute to Project tasks.

Minimum Requirements:

- Bachelor’s degree or NQF level 7 qualification in Management Information Systems or Computer Science or in a related field.
- Conversance in and understanding of basic development and scripting computer languages - MS SQL, the Windows Operating System and Database Design Concepts.
- Conversance in and understanding of accounting and different account types in a financial system. (An accounting certification is advantageous but not mandatory).
- Minimum of 5 years’ related experience in Financial Systems Administration in a large organisation.
- This position has high access to confidential information, and as such requires strict confidentiality to be adhered to.

Competencies:

- Strong organizational, oral and written communication skills, excellent interpersonal abilities, an analytical approach with good problem-solving skills and proficiency in MS Office productivity tools (MS Word, Excel, PowerPoint).
- Understand and maintain fiscal sets and their usage.
- Understand and maintain the general ledger posting cycle and the difference between current and historic transaction files.
- Understand and maintain budgeting functionality.
- Understand the movement of funds through various fiscal sets.
- Know the various components of purchase orders.
- Understand and maintain accounts payable settings.
- Understand and maintain fixed assets settings.

In your application you are encouraged to highlight your strengths and also include anything else that you feel may be pertinent to the selection panel. Please attach your cover letter and detailed curriculum vitae to your online profile.

For any queries, please contact Mr Mahlubandile Mafata /Mr Clement Trout at telephone +27 21 959 2992/9708.

Closing date: 6 May 2018

In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with employment targets of the university. The university reserves the right not to make an appointment or make an appointment at a different level and seek additional candidates.