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Intern: Field Service Engineer / Desktop Support (Cape Town)

Job Ref
Job Type
Employer Type
Recruitment Agency
Date Added 10 Sep 2018
Expiry Date 17 Sep 2018
* There have been 20 applications to this job.
* This job has been viewed 1644 times.
T-Systems 2

Western Cape



Role details:
Effective desktop support of incidents and tasks as required on a daily basis
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Criteria for Selection:
Applicants must be South African citizens;
Have completed a (eg. National Diploma/Degree in Information Technology: Engineering / Computer Systems) or equivalent and be able to demonstrate good academic record and achievements;
Application forms must be completed in full and copies of academic records must be included;
Not have previously participated in an internship or graduate programme;
Have no work experience in the field of study;
A recent graduate (2014-2018);
Considered a youth (18-27 years);
Verified qualification certificate and no criminal record;
Effective communication in English (written and verbal);
Computer literacy (MS Office basic Word, PowerPoint, Excel);
Prepared to undergo psychometric assessments.

Knowledge, Skills and Attributes required:

MCITP (Support technician) advantage
A+ and N+ (advantage)
Technical skills (software and hardware)
Local Area Networks knowledge
Microsoft Operating systems knowledge (Windows 7 & Windows 10)
Diagnostic skills
Logical problem-solving skills

Key Areas of Responsibility:

Administration and co-ordination of the following:
To effectively repair hardware and software incidents within contracted SLA and initiate 3rd party repair process
To effectively perform IMACD Requests within the scope of the SLA
To update, resolve or close incidents and requests on the service desk system on a daily basis
To perform project related activities and tasks

Consideration will be given to ALL race groups from financially disadvantaged backgrounds (proof may be required).

Travel might be required in some of the advertised positions.

Immediate family members of current T-Systems employees are not eligible to apply.