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Job Ref
271990
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
15 Jun 2017
Expiry Date 13 Jul 2017
Expiry Date 13 Jul 2017
* There have been 10 applications to this job.
* This job has been viewed 1597 times.
Employer:
E-Merge IT Recruitment
Location:
Gauteng (Jhb)
Salary:
Negotiable
Benefits:
Role details:
Duties and Responsibilities:
Ensure that assigned infrastructure are configured, installed, tested and operational and that software is installed and configured according to client requirements
Provide End-user Computing support
Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail
Take full ownership for managing the incident to resolution within the service level conditions
Perform level 3 server and network troubleshooting, server rack mounting and cable patching / management
Provide telephonic support to clients when required and update the relevant systems as per Dimension Data procedures
Perform the necessary hand over procedures in cases where shift work is required.
Produce breach and other reports to identify failures and short-comings.
Creating and Updating Service Catalogues
Assisting with Transitions
Project Deployment services
Experience and Qualifications:
10 years relevant experience including but not limited to:
Operational Support/ Enterprise Services
Managed Services
Professional Services
High level scripting capabilities
NQF Level 6
Diploma or Degree in Computer Science
MCITP 2008
MCSE 2012
ITIL V3 Foundation
Kepner Tregoe Coach
MCSE Messaging (Exchange 2007/2010/2013/2016)
Office 365 Stack
OCS, Lync 2010/2013/Skype for Business
Knowledge of remote sites, SBAs and SBCs will be advantageous
Avaya, Sonus, Audio codes or Cisco certification will be advantageous
If you are ready to take your career to the next level, then this may be the right opportunity for you!
Reference Number for this position is LV37956-2017 which is a permanent position based in Johannesburg offering a salary negotiable on experience.
The time for change is NOW! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. Email Liza on liza@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.
Check out our website www.e-merge.co.za for more positions that might be right for you!
Do you have a friend who is a technology specialist? We pay BIG CASH to you if we place a friend that you sent us!
If you havent heard from e-Merge IT within 2 weeks of your application, please consider it unsuccessful for this position