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Executive, Customer Supportand Operations

Job Ref
266410
Job Type
Permanent
Employer Type
Company
Date Added 22 Aug 2016
Expiry Date 19 Sep 2016
* There have been no applications to this job.
* This job has been viewed 2613 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Manage the Operationsfunction for business mobile including logistics and stock management, business analysis, network &IT, customer life cycle management, device life cycle management and programme management...
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Manage the Operations function for business mobile including logistics and stockmanagement, business analysis, network & IT, customer life cycle management, device life cyclemanagement and programme management. Manage the Customer Support function across Fulfilment,Assurance and Billing aspects of business customers. Management of enablement projects in-house orwith external vendors and/ or consultant groups. Establish and manage the customer experienceoperational framework. Ensure continuous alignment/ re-alignment with Telkom Business strategy andobjectives. Manage the OPEX/ CAPEX requirements and expenditure for IT and network related projects/initiatives.




 
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