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Systems Engineer (Non Stop Skills)
Job Ref
269929
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
14 Oct 2016
Expiry Date 11 Nov 2016
Expiry Date 11 Nov 2016
* There have been 12 applications to this job.
* This job has been viewed 2276 times.
Employer:
BCX 1
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
As a Systems Engineer your role will include the following:
Installation and modification of IT infrastructure. Operates closely with customer to determine requirements and resolve problems. Provides general technical consulting on systems to customers and field service engineers. Co-operates with sales and support personnel on customer requirements and needs. Assists junior and new staff members in technical functions.
CONTEXT
Take cognisance of industry compliance requirements Be aware of changes in clients operational and medium to long term objectives and ICT requirements Understand the current BCX service model Be aware of SLA / OLA requirements Have a conceptual understanding of the Service delivery model. Awareness of latest updates of Service Catalogue which form the basis of Service delivery Alignment with Client Services Models Awareness of emerging and current technology.
CUSTOMERS
Data Centre Services Clients Data Centre Service departments Other Infrastructure Services Manager: Technical Support Service Delivery (e.g. SDMs)
ROLES:
Applications Support Capacity management Research Change Management Database Administration Data Analysis Documentation/Technical Authoring Hardware/Software Installation Porting/Software Integration Systems Integration Systems Testing Pre-Sales Support
- - - - - - - - - - - - - -
EDUCATION AND EXPERIENCE NQF 4 (matric) Novell IDM certification is an advantage MCSA (Microsoft Certified Systems Administrator) HP/IBM/EMC Storage management tools Minimum 6 - 8 years experience in an IT environment COMPETENCIES Knowledge: BCX policies and procedures (governance) Client policies and procedures (governance) Understand BCX values and ethics Operational structure (organogram) Skills: Application of specialisation areas (e.g.. messaging) Interpersonal skills Conflict management skills Problem solving skills (both technical & soft) Report writing skills Core Competencies: Conceptualisation Client Excellence Orientation Insight Flexibility Initiative Team work Analytical thinking Verbal communicationMUST HAVE
Database management
System configuration and maintenance (Guardian/OSS - HP NonStop or UNIX O/S)
Capacity planning
HP tools, e.g. Scout, TWS, KBNS, etc
Knowledge of Systems Architecture
Team player
On-the-job training
Ability to communicate and interact with suppliers/customers and business partners
Ability to conduct unsupervised researches
Understand and comply to all ITIL Principals specifically Incident Management, Problem Management, Change Management, Capacity Management, Availability Management
NICE TO HAVE
Tandem skills (Minimum 5 Yrs)
Tandem subsystems e.g. SCF, FUP, TSM, SAFECOM, DSM/SCM, TMF, SQL, OSS, Measure, PATHWAY, etc.
NSK upgrade
Exposure to GSM switching environment
OC-INS and TSCE knowledge
Understanding of GSM principles
UNIX / LINUX skills - Operating System Administration & Management
Mainframe Support experience
Understanding of project environment work
Development principles
The appointment will be made in line with Employment Equity Commitments