• Login Name       Password       Remember me       LOGIN LOGIN    FORGOT PASSWORD
  • REGISTER

 LOGIN WITH
 
 
 
 
 EMPLOYERS
 
 
 
 
 
 NEWSLETTER
 
 
 
 
 FOLLOW US

IT Configuration Analyst

Job Ref
278364
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 16 Mar 2018
Expiry Date 30 Apr 2018
* There have been 15 applications to this job.
* This job has been viewed 1841 times.
Employer:
TriTec Talent

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
IT Configuration Analyst Johannesburg Working hours: 10:30am – 19:30pm, Monday to Friday An exciting opportunity with aleading global law firm exists for an Analyst. The Configuration Analyst is responsible forensuring hardware and software assets and their configurations are known, recorded and accessiblewithin the CMDB defined in the Configuration Management System (CMS). The analyst is responsible formaintaining the relationships between the Configuration Items (CIs) that make up the services,systems and applications used throughout the Business. The analyst directly supports the ServiceAsset and Configuration Management policy and process and all related ITIL processes, as well assupporting the introduction of new services and technologies and their related maintenance andupgrade activities. Effective Service Asset and Configuration Management enables better compliancewith security standards, maximum asset usage, full lifecycle management (through to disposal) andthe application of cost effective controls throughout the lifetime of the asset.
- - - - - - - - - - - - - -
Role Description
IT Configuration Analyst Johannesburg Working hours: 10:30am – 19:30pm, Monday to Friday Anexciting opportunity with a leading global law firm exists for an Analyst. The ConfigurationAnalyst is responsible for ensuring hardware and software assets and their configurations are known,recorded and accessible within the CMDB defined in the Configuration Management System (CMS). Theanalyst is responsible for maintaining the relationships between the Configuration Items (CIs) thatmake up the services, systems and applications used throughout the Business. The analyst directlysupports the Service Asset and Configuration Management policy and process and all related ITILprocesses, as well as supporting the introduction of new services and technologies and their relatedmaintenance and upgrade activities. Effective Service Asset and Configuration Management enablesbetter compliance with security standards, maximum asset usage, full lifecycle management (throughto disposal) and the application of cost effective controls throughout the lifetime of the asset.

Skills and Experience
Technical Skills: Understanding of data models, and data relationships, especially as they relateto Configuration Management and the CMDB High-level understanding of data centre infrastructure andcorporate desktop environments Knowledge of hardware lifecycle and disposal processes Experience: Minimum two, preferably three plus years' experience operating Service Asset and ConfigurationManagement processes Strong experience and knowledge of ITSM, in particular Configuration Managementprinciples, methodologies and contemporary toolsets Experience in defining, updating and deployingITSM/ITIL processes for mid-to-large corporate organisation(s). Prior configuration managementexperience within a Service Management tool e.g. ServiceNow QUALIFICATIONS AND TRAINING Collegedegree (required) ITIL v3 Certification (required to Foundation level) Software Asset Management:Practitioner (desirable) or, Software Asset Management Essentials: Foundation (desirable) or,International Association of IT Asset Managers certification – IAITAM (desirable) Pleasefollow the link to apply directly to EOH Recruitment Solutions  For further information you cancontact Charmain Ferreira on 010 045 1384



APPLY  
 



 
HOME|
INFO|