Awesome opportunity for you to join this software development house within the health sector as a TECHNICAL WRITER. My client is looking for a strong communicator with strong leadership skills to lead a support team. If you a strong documentation guru with a background in testing as well as support, then this role is for you!!! Exciting opportunity to work in the Winelands. Please do not apply should you not meet the below requirements.Qualification:

Matric is essential

NDip in IT

Relevant Information Technology Diploma or Degree will be highly advantageous



Skills & Experience:

Relevant experience

Excellent communication skills (verbal and written)

Good analytical / problem solving skills

Must be able to plan and prioritise work

Good understanding of database structures

Basic knowledge on T-SQL Development

Experience in .Net Framework 4 or 4.5 Development

Any prior knowledge in the medical or water industry will be highly advantageous



Job Description:

Good understanding of the company developed systems in order to provide comprehensive customer support and QA testing

Document system changes for new releases

Create / updating user manuals

Create / update short guides (SOPs) to assist users with certain tasks

Create / update customer knowledge base articles

Monitor forums / support email inbox and assist clients when needed





Please apply directly, by clicking on the apply button or visit www.communicate.co.za for more exciting IT jobs.

If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

We also invite you to contact us to discuss other exciting career opportunities in our niche area!

For more information please call 021 418 1750, Kim Ryan, quoting the ref: CIT016621 or email your CV to response@communicate.co.za