SAP Authorizations Specialist required in Rosslyn)

SAP Authorisations Specialist
(Rosslyn)

Skills Required:
• Extensive experience in Applications Operations
• Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning
• Proven experience in applying security roles, design, build and support within a SAP environment
• Good problem solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts

SAP Modules:
• SAP Authorization in all modules (FI, MM, SD, HR etc.)
• SAP ERP , SAP CRM , SAP , SAP SRM and SAP Portal

K-Level Specifications:
• SAP experience – K3
• SAP Authorisations

General Job Activities:

SAP Authorisations Applications Operations, Details of Main Tasks:
Operations
• Applications operations support for Authorisations
• Reacting to and taking appropriate action to resolve incidents identified by system generated alarms in a timely manner
• Providing 1st level support to users; adhering to documented processes
• Providing 2nd level support to processes where documented
• Recording, routing and monitoring all reported incidents using ITSM to the company incident management process
• Liaising with other fix groups and other plant based or central support organisations within the company
• Taking ownership of incidents reported by users, through to resolution
• Adhering to documented company escalation processes
• In the course of normal duties, identify and report discrepancies in documented processes
• Manage general queries in a timely and professional manner
• Telephone and remote support to users in HR.
• Recording ALL incidents using the company standard toolset
• Use of the standard company knowledge database tools (currently Primus)
• Monitoring logs for user queries
• Liaise with development/team leads on user’s access requirements, new transactions, role creation etc.
• Enforce SAP security and SAP development guidelines
• Provision of technical security and authorisations support and guidance to both the business and the SAP support teams
• Delivering security and authorisations support for new project releases
• Responsible for ensuring prompt resolution of security and authorisations incidents
• Provide support to user departments in achieving the approved company authorisation objectives
• Ensure user and role creation is done in accordance with company group standards and guidelines
• Provide user support in understanding processes related to SAP Authorisation
• Responsible for ensuring SAP security compliance to internal controls and good practice implementation in SAP authorisation policies to mitigate business risk

IBV Tool - User Provisioning:
• Work Place Area / Workplace Changes
• Role Maintenance
• Module changes
• Transaction Roles maintenance
• Datasheet Maintenance
• V-Matrix update
• Business acceptance certificate checks
• User enquiries
• Mass updates and removals
• Reports

NBK Tasks
• Role Design
• Role Build (Role changes/new roles (single and Composite)
• 2nd Line Support
• All IBV Functionality (see IBV Tasks)
• FF Responsibility changes (Owner/controller
• Transport creation (with CHARM Solution Manager)
• BizRights Analysis
• ITSM change ticket creation
• Documentation Updates – Includes:
• FF Changes
• Composite/WP Changes
• V-Matrix
• A+Z Updates
• RPAP Updates
• Ensure that agreed company policies and procedures are adhered to
• Ensure user appreciation of the principles of system development
• Provide assistance to users in evaluating system proposals
• Ensure that team members adhere to the IT Application methodology and standards
• Share knowledge and business process with team members to ensure that handover of tasks is a simple and effective one
• Basic Knowledge and Skills required
• At least 3-5 years’ analyst experience
• Good ability to do basic trouble shooting
• Experience in MS office products (MS Word / Excel etc)


Soft Skills:
• Good communications skills
• Able to work under pressure
• Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time
• Flexibility to take up different tasks in the project
• Willing and able to travel extensively, for up to 2 weeks at a time (international)