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Operational Desktop Support

Job Ref
276817
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 22 Nov 2017
Expiry Date 6 Jan 2018
* There have been 41 applications to this job.
* This job has been viewed 2244 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Our external client is lookingfor an Operational Desktop Support on a 12 months contract to ensure that the IT infrastructure isin place and available to meet the needs of the business and assume responsibility
- - - - - - - - - - - - - -
Skills Requirements
The Network and Desktop Support Technician will work in a team that willbe responsible for providing 2nd line support to all end users. S/he will work in conjunction withsystem administrators, database administrators and external vendor technicians to achieve thesupport level that is required. As such, over and
above qualifications andsuitability, the curriculum vitae of the proposed candidates should, address the followingexperience:
a) Deep skills and experience in desktop support of Microsoft Operating Systems(Windows) and Microsoft applications (Office, Outlook, Internet Explorer, WSUS, etc); and
b)It is further recommended that the candidate should have experience in Troubleshooting and problemsolving technical issues.
c) Knowledge of HP/Cisco switches and routers;
d)Certifications;
e) Good documentation skills.
2.4 Technical Skills requirements
In addition to the aboveskills experience, it will be advantageous for candidates to also have the following technicalskills: Resource
Skills
Minimum Experience
Network and Desktop Support Technician
Understanding of different network topologies;
> 5 years
Havea good knowledge of the TCP/IP protocol;
> 5 years
Networkingskills (must have understanding of the following Cisco routers, Satellite networks, Switches);
> 6 years
Good knowledge of hardware and software support andinstallation;
> 5 years
Knowledge of Symantec EndpointProtection edition (i.e. installing, updating definitions files etc.);
> 3 Years
Good knowledge of tools such as PC-Anywhere, Remote Desktop, etc. forremote support.
> 3 Years
Skills Requirements
The Network and Desktop Support Technician will work in a team that willbe responsible for providing 2nd line support to all end users. S/he will work in conjunction withsystem administrators, database administrators and external vendor technicians to achieve thesupport level that is required. As such, over and Page- 5 - of 10
above qualifications and suitability, the curriculum vitae of theproposed candidates should, address the following experience:
a) Deep skills and experiencein desktop support of Microsoft Operating Systems (Windows) and Microsoft applications (Office,Outlook, Internet Explorer, WSUS, etc); and
b) It is further recommended that the candidateshould have experience in Troubleshooting and problem solving technical issues.
c) Knowledgeof HP/Cisco switches and routers;
d) Certifications;
e) Good documentation skills.
2.4 Technical Skills requirements
In addition to the above skills experience, it will be advantageous for candidates to alsohave the following technical skills: Resource
Skills
Minimum Experience
Network and Desktop Support Technician
Understanding of different networktopologies;
> 5 years
Have a good knowledge of the TCP/IP protocol;
> 5 years
Networking skills (must have understanding of thefollowing Cisco routers, Satellite networks, Switches);
> 6 years
Good knowledge of hardware and software support and installation;
> 5 years
Knowledge of Symantec Endpoint Protection edition (i.e. installing,updating definitions files etc.);
> 3 Years
Good knowledgeof tools such as PC-Anywhere, Remote Desktop, etc. for remote support.
 
If you fit this profile, please load your CV on the Datacentrix website. To view more ofDatacentrix IT jobs, go to www.datacentrix.co.za and click on ‘SearchJobs'
 
 
> 3 Years




 
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