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Ops Specialist: Linux Systems Engineer

Job Ref
281615
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 2 Dec 2019
Expiry Date 30 Dec 2019
* There have been 20 applications to this job.
* This job has been viewed 4973 times.
Employer:
BCX

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
To manage and support customer technical solutions. Provides general technical support on customer systems under guidance of technical specialists. Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems
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Key Deliverables / Primary Functions
• Assist in the recommendation of product sets and define the go-to-market strategy supportive of company strategies.
• Active support and maintenance of solution and infrastructure in aligned to defined levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts. From service transition, for the duration of the service agreement until migration or decommissioning,
• Create and maintain technical infrastructure standards & procedure.
• Evaluate operational compliance and assist in audit reviews.
• Participate in technical design and assist in defining thresholds for monitoring and support.
• Participate in multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and deliverables.
• Actively identify any contribute or manage of risk.
• Collaborate and strive to optimise engagement between BCX Divisions and establish and enhance relationships with customers and vendors.
• Lead and promote a culture of performance excellence, employee engagement, innovation and transformation.

Core Functional Knowledge/ Skills
• Hardware/Software Installation and management
• Troubleshooting and problem resolution
• Documentation/Technical Authoring

Competencies (Behaviour)
Strategizing service delivery; Directing People; Exploring Possibilities; Interacting with People; Making Decisions, Pursuing Goals, Producing Output, Upholding Standards

Qualifications
Relevant Post Graduate Degree (NQF 8) in Business or Information Technology or related.
Alternatively, Grade 12 (NQF 4) with relevant IT certification

Experience
2-4 years’ experience in particular field of speciality within a large and highly complex organisation

Certification/ Professional Registration
Relevant technical certifications in field of speciality



 
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