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IT Service Delivery Head - Head of Resevoir

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Job Type
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Date Added 9 Oct 2017
Expiry Date 6 Nov 2017
* There have been 3 applications to this job.
* This job has been viewed 1078 times.
First National Bank


Market related


Role details:
Provide management information system improvements and standardised procedures. Recommends suitable data processing applications and software. Manages Business Intelligence service delivery and coach and mentor analyst.

Head of Resevoir >> Hadoop skills, experience in running platforms, must have a DevOps mindset, Strong business & Technical skills and must be very hands on
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·Support and implement a cycle of medium-term improvements to drive profitability and strategic objectives through BI.
·Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
·Increase operational efficiency and suggest solutions to enhance cost effectiveness.
·Develop a BI service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
·Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members to ensure application of BI tools by facilitate sessions to collaborate with stakeholders about options for the solution Provides high level input to vendor management and assists in expertly resolving any disputes.
·Provides high level input to vendor management and assists in expertly resolving any disputes.
·Ensure Business Intelligence Service through the solution life cycle, which includes: design, build, test, implement and validate the overall solution and are evaluated against the delivered solution according to the business case for the specific solution to ensure that the proposed benefits are realised.
·Define and implement the Information Management strategy to enhance Business Intelligence and ensure execution of strategy and plans by team.
·Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements.
·Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements.
·Define and implement suitable data management practices to ensure the quality and integrity of the information assets, including master data management. ·

· Honours degree in statistics, actuarial science, mathematics, computer science or engineering.
· 5+ year's relevant ICT/MIS experience, preferably with Human Resources MIS experience. 2 years managing a team is preferred.