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ONSITE / FIELD COORDINATOR
Job Ref
265195
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
6 Apr 2016
Expiry Date 4 May 2016
Expiry Date 4 May 2016
* There have been 35 applications to this job.
* This job has been viewed 3879 times.
Employer:
BCX 1
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
- - - - - - - - - - - - - -
Output 1 - Do effective and efficient Call CoordinationEfficient coordinating of onsite calls in timeous manner. In so doing needs to limit unnecessary travel costs. Keeping SLA above 95%. Know the whereabouts of all technicians throughout the day. Making sure that technicians are productive for at least 80% of the day with field calls, if not in your department then in the pharmacy/retail/fuel departments. Keeping Simplicity updated with the latest status of the calls.
Output 1 Weight 40%
Output 2 - Administrative duties
Scanning and attaching of job cards. Ensure timeous submission of job cards to billing dept. Follow up on outstanding PODs. Generating of Ad-Hoc SQs and getting client approvals. Assist in month end job card billing process. Understand cycle and billable jobs.
Keep management updated of all the Billable work done for the month.
Output 2 Weight 30%
Output 3 - Stock management
Clearing stock from technicians boot stock accounts on Navision.
Output 3 Weight 30%
Job Requirements
Knowledge Required
1. Strong administrative background
2. Financial background would advantageous
3. PC Literate on Navision an advantage
4. Knowledge of computer hardware and software an advantage
Skills & Abilities Required
1. Good people skills.
2. Good verbal, written communication and presentation skills.
3. Ability to analyse customer needs and devise solutions.
4. Good decision making skills.
5. Strong negotiation skills.
6. An ability to handle pressure.
7. Strong problem-solving and conflict-handling skills
Experience Required
1. At least 3 years administrative experience
2. 3 years stock control and/or procurement experience
Personal Attributes
1. Assertive
2. Result driven
3. Pro active self starter
4. Strong communicator
5. Team player
6. Attention to detail
7. Good interpersonal skills
8. High stress tolerance
9. Dedicated
10. Adaptable
11. Mature
Job Specific Requirements
1. Requires flexibility to work long hours and after hours.
2. Any other instruction handed down by the line manager from time to time