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On Site Support Technician (Rustenburg)

Job Ref
281948
Job Type
Permanent
Employer Type
Company
Date Added 19 Jul 2019
Expiry Date 16 Aug 2019
* There have been 41 applications to this job.
* This job has been viewed 2205 times.
Employer:
GAAP POINT OF SALE

Location:
North West

Salary:
Market related

Benefits:


Role details:
The incumbent will be based in Rustenburg with regular travel in and around the province.

Purpose Statement:

This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call.
- - - - - - - - - - - - - -
Job Specification:

• Installation of new computer systems and solutions for the hospitality industry.
• Training of customers on installed computer systems and software programs.
• Support, troubleshoot and resolution of call outs relating to installed software programs on customers site.
• Support, troubleshoot and resolution of call outs relating to installed HARDWARE on customers site.
• Programming of software to work in customers environment.
• Finding solutions and adapting software for best use within customer environment.

Minimum Requirements:

• IT qualification is highly recommended (preferably with N+ and A+)
• Windows networking experience
• Must have at least 3-5 years’ experience in the IT field
• IT Technical Support background (essential)
• Excellent written and verbal English communication skills
• Problem-solving skills
• Must be able to work independently with minimum supervision
• Own reliable vehicle and valid driver’s licence (essential)
• Must be willing to work irregular hours and to travel long distances

Highly Preferable:

• MCSA
• MCSE
• Windows 7
• Network Administration
• Network Cabling
• Point of Sale experience
• TCP/IP
• MySQL
• Firebird


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