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Cloud and Infrastructure Manager: Operations

Job Ref
Job Type
Employer Type
Recruitment Agency
Date Added 23 Aug 2019
Expiry Date 20 Sep 2019
* There have been 14 applications to this job.
* This job has been viewed 1749 times.


Market related


Role details:
To manage the positioning and support for BCX Cloud and Infrastructure Solutions in accordance with business processing requirements and operational and service level agreements.
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• Contribute towards the development of the operational roadmap to ensure the successful implementation of the strategy to achieve business objectives.
• Manage the administration and maintenance of Infrastructure & Cloud Services in alignment with high levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.
• Manage the identification and mitigation of operational risk within Infrastructure and Cloud Services.
• Collaborate between and within BCX Divisions and establish and enhance relationships and network with partners, customers and vendors in support of market dominance.
• Provide input into and track against the annual budget and forecasts within defined guidelines, directing and coordinating activities to achieve revenue and cost containment targets.
• Motivate and coach subordinates in support of performance excellence, employee engagement, innovation and transformation.

Core Functional Knowledge/ Skills
Infrastructure Technology; Budget Management; Contract & SLA Management; Risk Management; Project Management; Client & Vendor Management

Relevant Diploma (NQF 6) in Business or Information Technology or Science or equivalent
Alternatively, Grade 12 (NQF 4) with relevant IT Certification

Competencies (Behaviour)
Directing People; Developing Expertise; Empowering Individuals; Interacting with People; Making Decisions, Pursuing Goals; Producing Output; Seizing Opportunities; Upholding Standards; Meeting Time Scales; Team Working

Minimum Person Requirements
10 years’ experience in Cloud and related infrastructure services, of which 3 to 4 years is at a management / supervisory level.

Special Requirements
Required to be available 24/7