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Executive: IT Infrastructure Service Delivery & Compliance

Job Ref
284104
Job Type
Permanent
Employer Type
Company
Date Added 3 Dec 2020
Expiry Date 31 Dec 2020
* There have been 10 applications to this job.
* This job has been viewed 1541 times.
Employer:
Openserve

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
Core description:

To oversee the IT Infrastructure Service Assurance and Delivery function to ensure identification of IT infrastructure issues to resolve these in a timely manner so as to minimise IT infrastructure downtime.
- - - - - - - - - - - - - -
Key deliverables / Primary functions:

• Oversees change requests for all IT infrastructure and manages incidents, releases and deployments relating to all IT infrastructure
• Manages IT infrastructure enablement
• Oversees IT infrastructure assurance
• Oversees delivery compliance
• Manages IT infrastructure programme delivery
• Oversees the delivery of IT infrastructure managed services
• Oversees the incident/ release /deployment management
• Oversees supplier performance against SLA’s for IT infrastructure
• Implements and contributes to the business plan and designs an operational plan including targets and goals for the environment
• Ensures performance of the team in line with set performance targets


Experience:

8 years’ experience of which at least 3 years on senior management level


Qualifications:

3 Year degree (NQF 7) in relevant field



 
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