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Network and Desktop SupportTechnicians - Pretoria

Job Ref
281388
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 20 Mar 2019
Expiry Date 4 May 2019
* There have been 33 applications to this job.
* This job has been viewed 4623 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
OurExternal client is currently in a process in recruiting for Network and Desktop Technician's (13)to be based in pretoria for a 1 Month project providing second line support to all end users,working in conjunction with system administrators, database administrators and external vendortechnicians to achieve the support level that is required
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Roles andResponsibilities

Provide general IT support to all users based at theROC
Provide remote end-user support using remote desktop and other remote controltools.
Troubleshoot hardware and software errors
Resolve connectivity issues atthe ROC
Setup and configure desktop PC’s to the network
Install applicationprograms requested by the user
Provide laptop support
Re-imaging of desktopcomputers as required
Basic printer troubleshooting and support
Problemdetermination and resolution
Liaise with engineers regarding PC, printer and peripheralrepairs and call-outs
Switch\Hub maintenance and management at the ROC
Move ITequipment at the ROC

SkillsRequirements

Deep skills and experience in desktop support of MicrosoftOperating Systems (Windows) and Microsoft applications (Office, Outlook, Internet Explorer,
Remote end-user support skills
Troubleshooting and problem solving technicalissues
Knowledge of HP/Cisco switches and routers

Technical Skills requirements

Understanding of different network 

Networking connectivity andmanagement skills
Good knowledge of hardware andsoftware support and installation
Knowledge ofSymantec Endpoint Protection edition (installing, updating definitions files)
Good knowledge of Microsoft System center’s remote control/assistanceand other Remote Desktop tools for remote support

Must have a Valid Driver’s license




 
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