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Riverbed Pre-Sales Engineer

Job Ref
249408
Job Type
Permanent
Employer Type
Company
Date Added 3 Mar 2015
Expiry Date 31 Mar 2015
* There have been 14 applications to this job.
* This job has been viewed 2288 times.
Employer:
Networks Unlimited

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
Purpose of position:

Provide support and pre-sales input for our Riverbed based solutions with our partners and customers in South Africa. These products include:
• SteelHead
• SteelFusion
• SteelApp
• SteelCentral
- - - - - - - - - - - - - -
Key Responsibility Areas:

Be able to effectively communicate the value proposition of the relevant product / technologies both from a customer’s strategic position as well as from a customer’s tactical position.
Both qualify and quantify the value that the product / technologies bring to the customer.
Propose and implement a Proof of Concept (POC) in order to demonstrate the product / technologies relevant value within the customer’s environment. Take ownership and accountability of POC process including working with customer and vendor resources.

Design the customized solution taking into account availability, capacity and functionality, resulting in a Bill of Material (BOM) that the Sales team can produce a quotation from.
Conduct both formal and informal training/knowledge transfer to the channel or customer.
Achieve and maintain vendor’s required technical accreditation.
Provides ongoing guidance and education on the optimum use of our solutions.
Direct interface with our vendors.
Travel to regions and Africa as required from time to time.

Ensures the installation of standards and procedures at the highest levels.
Investigate and determine underlying causes of errors and system performance issues.
Use your own initiative to creatively solve and prevent future occurrences of business and software problems through -design of new- / -customization of existing- business processes and or system functions.
Keep up to date with ever changing systems and technology through self-study.
Learn and adapt to new systems and technology on an ongoing basis.

Be flexible to altering role of job as time progresses.
Improve stability and speed of operational systems.
Streamline business processes.
All procedures documented.
System users informed of correct procedures when transacting in systems.

Job Requirements:

Education, Technical Competencies& Experience:

CCNA and CCNP minimum

Qualified to diagnose and resolve problems in the following areas:
o Network Configuration
o Wan Optimisation
o Virtualization
o Cloud Computing
• Storage knowledge: EMC, Netapp technologies is an advantage
• Networking – general understanding essential
• Server Technologies
• Microsoft MCSE - 5 Years experience

Behavioral Competencies:

• Team Work
• Time management
• Tenacity
• Self-control
• Punctual
• Reliable
• Consistently maintain high levels of activity/productivity
• Consistently provide high quality of work
• Team player
• Work quickly and effectively all through the day
• To maintain one’s composure under stress
• Take ownership of problems
• Ensure a high level of professionalism






 
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