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FOLLOW US
Business Support Consultant
Job Ref
245815
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
16 Sep 2014
Expiry Date 31 Oct 2014
Expiry Date 31 Oct 2014
* There have been 6 applications to this job.
* This job has been viewed 2808 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Quality Control of all reports sent toclients
Ensure Log file is up to date for all clients
Create NecessaryCrystal Reports including dashboards
Define and control Client Business Rule Documents percustomer
Analysis and interpretation of data
Client testing using internalsoftware
Create site diagrams and collect relevant site information for systems set-up andclient file information
Conduct regular meeting with internal and externalstakeholders
Preparing of month end reports
Identify and escalate problems supported byrelevant information to all parties requiring feedback
Follow up problems and drive theinitiative to solve them
Build client relationships
Travelling toclients
SKILLS, QUALIFICATIONS REQUIRED:
•Post Matricqualification.
•High level of computer literacy, especially MS Excel (Advanced toMaster).
•A good telephone manner. Good communication skills, both written andverbal.
•Ability to comprehend processes, and logically solve problems, which may beidentified.
•SQL working experience with data extract and transformation amust.
PERSON SPECIFICATION:
Analytical personwith a keenly developed appreciation of attention to detail
A high degree ofaccountability & integrity
Be capable of working unsupervised whilst understanding theimportance & interdependencies of the team
A good communicator both internally with theother team members as well as externally with our clients
Be able to handle pressure and takeresponsibility for workload
Service orientated
Must have own reliabletransport