Do you want to be a part of a well-recognised company who produces tailor-made products for their clients? This company is very big on culture fit and working together to reach personal goals as well as the goals of the company. This company is looking for a strong team player with exceptional communication skills. Candidates’ living within Cape Town is essential!Qualification:

Matric

Relevant IT Support qualification



Skills & Experience:

Minimum 2 years contact centre based IT Support experience

Knowledge of the banking industry (advantageous)

Assertiveness

Attention to detail

Strong Microsoft Excel

Strong communication (verbal and written)



Job Description:

Understanding, capturing, resolving and escalating queries

Providing prompt feedback to queries

Providing support to end users

User acceptance tests conducted

Producing relevant reports to Account Team





Please apply directly, by clicking on the apply button or visit www.communicate.co.za for more exciting IT jobs.

If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

We also invite you to contact us to discuss other exciting career opportunities in our niche area!

For more information please call 021 418 1750, Staci Sackim, quoting the ref: CIT017416 or email your CV to response@communicate.co.za