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Tech Officer: CustomerServices and Engagement - Assurance

Job Ref
284170
Job Type
Permanent
Employer Type
Company
Date Added 11 Feb 2021
Expiry Date 11 Mar 2021
* There have been 9 applications to this job.
* This job has been viewed 3683 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
To be a ONE Stop service assurance centre for all Openserve/ CSO Products and Services toensure a continuous data transfer service...
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To be a ONE Stop service assurance centrefor all Openserve/ CSO Products and Services to ensure a continuous data transfer service. Allproducts and services should be handled within SLA. Maintain a high quality of Service to ensureOpenserve meets the KPI targets and customer satisfaction expectancy and improve quality of serviceby performing fault trend analysis.




 
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