• Login Name       Password       Remember me       LOGIN LOGIN    FORGOT PASSWORD
  • REGISTER

 LOGIN WITH
 
 
 
 
 EMPLOYERS
 
 
 
 
 
 NEWSLETTER
 
 
 
 
 FOLLOW US

Snr Manager: Infrastructure Service Delivery (M)

Job Ref
284158
Job Type
Permanent
Employer Type
Company
Date Added 23 Feb 2021
Expiry Date 23 Mar 2021
* There have been 18 applications to this job.
* This job has been viewed 2205 times.
Employer:
Openserve

Location:
Gauteng (Pta)

Salary:
Market related

Benefits:


Role details:
CORE DESCRIPTION:

A leader of leaders, working to create sustainable processes and standards and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting IT infrastructure service delivery. This includes fulfilment and assurance.

Ensure delivery of IT infrastructure and related capacity on-time with zero rework. Manage the implementation and delivery of IT infrastructure.

Responsible for leading a team of Infrastructure Delivery Managers and technicians and oversee their development and growth.
- - - - - - - - - - - - - -
KEY DELIVERABLES / PRIMARY FUNCTIONS:

Coordinate/facilitate/manage the delivery of IT infrastructure build and operate services from internal and 3rd party suppliers which include service management lifecycles.
Ownership and oversight to implement and enforce contractual and service-related objectives in the process of IT service delivery functions for infrastructure related to:
o Network (Datacentre, WAN)
o Security
o Compute
o Storage and Backup
o Microsoft Workgroup Services (AD, SCCM, SCOM, Mail, etc.)
o Virtualisation (VM, Container, server less, orchestration, automation etc.)
o Cloud
o DB
o Standards of Work
o Project Scope
o Contracts and Service Levels
Contribute to process, strategy and policy initiatives which underpin capacity delivery within the IT Infrastructure landscape.
Manage a team of 6-8 managers/specialists who are responsible for the ongoing infrastructure delivery efforts throughout the regions.
Prioritize and assign tasks to Infrastructure Delivery managers and cross functional teams.
Manage inbound capacity from receiving through deployment stages.


EXPERIENCE:

7 years of experience in an enterprise infrastructure operations, delivery or implementation role which 2 years of must be in management/team lead.


QUALIFICATIONS:

3 years relevant degree or diploma (NQF 6)


CERTIFICATIONS:

ITIL Certification or relevant IT Certification

Optional:
o Certification in DevOps, Agile @ Scale,
o IT Infrastructure Certification: i.e. IT network, virtualisation, security & cloud


APPLY  
 



 
HOME|
INFO|